Claudia De la Cruz
Irving
Summary
Recognized for strong work ethic and adaptability in various roles, consistently receiving positive feedback from colleagues and supervisors. Proven ability to perform under pressure, leveraging extensive customer service experience to effectively communicate and resolve conflicts. Committed to maintaining professionalism and promoting a healthy work-life balance in all professional endeavors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Material Specialist/Operations Support
CPI communications & power Industries
06.2023 - 11.2024
- Kept engineering team updated on MTS production, facilitating better planning
- Innovatively solved problems, improving project outcomes
- Led RF department in material management, optimizing cycle counts
- Facilitated daily meetings to develop solutions for inventory and order Expert challenges, supporting team efficiency.
- Enhanced inventory accuracy with Excel and JDE, ensuring reliable project material readiness. (Material Handling)
Quality Assurance Technician
Salad and Go
03.2023 - 06.2023
- Enforced GMP, ensuring strict adherence to quality standards
- Facilitated team development in maintaining equipment precision, QA/QC ensuring best operational performance.
- Boosted team compliance with quality standards, ensuring product
- Mentored 2 new technicians, fostering a culture of excellence and teamwork
Quality Assurance Technician
Taylor Farms
07.2022 - 03.2023
- Led morning pre-up sessions, effectively dividing tasks among team
- Selected strategic locations for ATP swabbing, ensuring optimal quality control
- Conducted rigorous quality checks including bag, portion, cut, PH, and defect percentage checks
- Supported team to exceed quality targets through rigorous training
Quality Assurance Technician
GOLD CREEK FOODS
12.2019 - 01.2021
- Managed morning pre-up, ensuring efficient division of sections
- Led QA processes, reducing defects per pallet by enforcing strict GMP and cleanliness standards.
- Introduced efficient line division strategies, optimizing team productivity and product quality assurance.
- Collaborated with peers to maintain production line integrity, ensuring all products met the highest quality standards.
Shift Leader/Cashier
Smoothie King
05.2019 - 05.2019
- Maintained inventory, promptly addressing stock shortages
- Efficiently managed inventory, ensuring stock levels met daily needs and reduced waste.
- Oversaw opening procedures and ensured cleanliness for optimal operation.
- Did employee scheduling, and Money management at end of shift. Weekly Bank deposit.
- Led team with energy, driving sales through exceptional service and product knowledge.
Secretary
Quality Purified Water of Texas
03.2018 - 01.2019
- Acted as a liaison between management and finance companies, ensuring timely and accurate communication
- Ensured Team productivity through efficient scheduling and coordination
- Managed precise updates of customer files and ensured meticulous coordination of technician schedules.
- Boosted office productivity by maintaining an organized environment and facilitating smooth team meetings.
- Implemented a digital system for tracking and setting appointments, increasing operational efficiency.
Education
BBA - Business
Tarrant County College
Fort Worth, TX05.2026
High School Diploma -
New Heights Highschool
Fort Worth, TX05.2026
Skills
- Bilingual
- Calibration
- Materials Management
- ERP Systems
- Project Management
- Process Improvement
- Team Management
- Document Management
- Research
- Microsoft (PowerPoint,Word,Excel)
Certification
- Forklift Certification
- Food Handler Certification
Timeline
Material Specialist/Operations Support
CPI communications & power Industries
06.2023 - 11.2024
Quality Assurance Technician
Salad and Go
03.2023 - 06.2023
Quality Assurance Technician
Taylor Farms
07.2022 - 03.2023
Quality Assurance Technician
GOLD CREEK FOODS
12.2019 - 01.2021
Shift Leader/Cashier
Smoothie King
05.2019 - 05.2019
Secretary
Quality Purified Water of Texas
03.2018 - 01.2019
BBA - Business
Tarrant County College
High School Diploma -
New Heights Highschool