Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Work History
Security Officer
Andy Frain Services | 2023 - 2026
Monitored premises to deter theft and vandalism, ensuring safety of personnel and property.
Conducted regular patrols to identify potential security risks and enforce access control measures.
Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
Prepared detailed reports on security incidents, maintaining accurate records for future reference.
Police Record’s Clerk
6 Years 6 Months
Andy Frain Services | 01.2020 - 2023
Compile, process and maintain accurate files of a variety of information, including but not limited to, police reports, traffic accident reports, traffic citations, traffic fines, and parking. LEADS certified. Attend hearings and assist judge by translating and preparing record files for the hearings. Process freedom of Information Act (FOIA) requests. Answer telephone calls and walk ins requesting records information or refer to appropriate team member. Training new record’s clerk and providing support.
Managed police records database, ensuring accuracy and confidentiality of sensitive information.
Processed incoming records requests, adhering to legal guidelines and departmental policies.
Front Desk Receptionist
Dental Smiles West Chicago | 2016 - 2020
Prepare insurance claim forms, explain benefits and outline pricing details for procedures and services. Maintain accurate 200 records and completed patient referrals to other dental specialists.
Greeted patients and managed front desk operations, ensuring a welcoming environment.
Scheduled appointments and coordinated patient flow to optimize office efficiency.