Claudia Diaz
Hopewell Junction,NY
Summary
Online reseller and driven student with practical knowledge of inventory management, customer care, and online store operations. Efficient in using Microsoft Excel for sales organization and transaction tracking. Acknowledged for reliability, effective communication, and a strong desire for continual learning and career advancement.
Overview
1
1
year of professional experience
Work History
Online Reseller
Hopewell Junction, NY
01.2025 - Current
- Managed end-to-end online resale operations including pricing, listing creation, shipping, and order fulfillment
- Maintained organized records of sales transactions, inventory, and customer communications
- Communicated professionally with customers and resolved order issues efficiently
- Applied basic marketing strategies to improve product visibility and sales performance
- Demonstrated attention to detail, time management, and customer service skills
Education
Associate of Science - Business Administration
Dutchess Community College
Poughkeepsie, NY12-2025
Skills
- Microsoft Excel (formulas, spreadsheets, basic data analysis, data organization, and recordkeeping)
- Google Sheets & Google Docs (document formatting, collaborative editing, and data tracking)
- Transaction tracking and basic bookkeeping principles
- Inventory management and order fulfillment coordination
- Customer service and professional client communication
- Written business communication (emails, summaries, and reports)
- Time management, organization, and multitasking in fast-paced environments
- Basic financial, accounting, and business administration concepts
Accomplishments
I have effectively supervised pricing, inventory management, customer service, and order fulfillment for my own online resale shop using Depop and eBay. I gained an in-depth appreciation for detail, excellent organizational abilities, and a rudimentary understanding of business and finance processes as a result of this training. I have consistently performed well academically in my business courses and made the Dean's List, showcasing my professionalism and dedication to learning.
Languages
Spanish
Limited Working
Timeline
Online Reseller
01.2025 - Current
Associate of Science - Business Administration
Dutchess Community College