Claudia Donnachie
Savannah,USA
Summary
Dynamic professional with a solid background in customer service and extensive hands-on experience. Proven track record of enhancing team performance and delivering exceptional customer experiences. Skilled in managing workflows and resolving conflicts to foster a positive work environment.
Overview
4
4
years of professional experience
Work History
Shift Lead Barista
Origin Coffee
01.2025 - Current
- Supervised team members during busy shifts, optimizing workflow and ensuring timely service.
- Collaborated with baristas to create and serve high-quality beverages, enhancing customer satisfaction.
- Maintained organized workspace and efficiently managed inventory, supporting consistent product availability.
- Handled cash transactions, ensuring a positive customer experience.
Event Management
Tybee Island Wedding Chapel
, GA
02.2024 - 09.2024
- Scheduled events to ensure seamless client interactions and timely payment processing.
- Assisted in managing Tybee Island Wedding Chapel by coordinating events and facilitating vendor communications.
- Responded to customer inquiries via phone, delivering effective solutions to resolve issues.
Carpenter Apprentice
Space Dust
, TN
11.2022 - 01.2024
- Assisted in construction of residential framing projects, achieving precise alignment and ensuring structural stability.
- Worked alongside skilled carpenters, gaining hands-on training and mentorship to improve carpentry skills.
- Created detailed sketches to effectively visualize design concepts and communicate ideas.
Education
Bachelor of Arts - Interior Design
Savannah College of Art And Design
Savannah, GA05-2027
Skills
- Customer service
- Leadership
- Conflict resolution
- Cultural awareness
- Photoshop certification
- 3D modeling
- Rendering Experience
Accomplishments
- Duke of Edinburgh Bronze and Silver
- Achievement Scholarship
- Girl State 2021
Activities
- Fostering animals through local shelters
- Silversmithing and jewelry small business
- Avid wordle champion
Timeline
Shift Lead Barista
Origin Coffee
01.2025 - Current
Event Management
Tybee Island Wedding Chapel
02.2024 - 09.2024
Carpenter Apprentice
Space Dust
11.2022 - 01.2024
Bachelor of Arts - Interior Design
Savannah College of Art And Design