CLAUDIA ESPADA
Providence,RI
Summary
Dynamic and bilingual professional with a proven track record at One Stop Insurance, excelling in customer retention and office efficiency. Mastered organization, problem-solving, and interpersonal communication, ensuring accuracy and productivity. Demonstrated adaptability and computer literacy, enhancing office operations and customer service. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
1
1
year of professional experience
Work History
One Stop Insurance
Secretary in office
Providence, RI
08.2024 - Current
- Responded to customer issues to provide immediate resolution and improve retention.
- Responded quickly and accurately to inquiries from internal customers regarding procedures or policies.
- Greeted visitors in a professional manner and directed them to appropriate personnel or departments.
- Proofread documents before submission to ensure accuracy of content and grammar.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Católico San Agustín
Bolivia, NC07-1997
Skills
- Fluent in English and Spanish
- Organization and time management
- Customer service
- computer literacy
- Problem solving
- Skill management
- adaptability
- Interpersonal communication
- creativity
References
References available upon request.
Timeline
One Stop Insurance
Secretary in office
08.2024 - Current
High School Diploma -
Católico San Agustín