Dynamic professional with extensive experience as a Code Enforcement Officer at Bernalillo County, adept at problem-solving and team leadership. Proven track record in effectively addressing community concerns and ensuring compliance with regulations. Bilingual in English and Spanish, skilled in fostering relationships and enhancing program participation.
Overview
11
11
years of professional experience
Work History
Code Enforcement Officer
Bernalillo County
01.2023 - Current
Establish and maintain relationship between Bernalillo County and the community while effectively addressing code violations, land use, building concerns, health, and safety
Process and investigate community complaints with all county offices and relevant agencies
Conduct field inspections of problem properties and assess appropriate enforcement mechanisms for correcting identified problems
Assist the community, owners, and businesses in the correction of code violations and recommend alternative resources to help solve violations
Work with other programs and staff members and related departments to review permit completeness and monitor progress towards completion
Maintain accurate county records and case files on all investigations, inspections, enforcement actions and other job-related activities
Prepare evidence in support of legal actions taken by the county; testify in hearings and court hearings as necessary
Process problem property cases through the Nuisance Abatement Ordinance to establish order, safety, and well-being back to the communities
WIC Assistant Program Director
First Nations Community Healthsource
01.2017 - 01.2023
Assist with ensuring the supplemental nutrition WIC program at First Nations Community Healthsource (FNCH) meets its program goals and objectives including but not limited to providing nutritional program services, conducting effective community outreach to increase WIC participation rates, and supervising staff are following policies and guidelines while serving the community applying for services
Clinic Manager: Responsible for supervising a WIC clinic of three to seven staff members
Assist WIC staff with day-to-day services, questions, and solve software application complications
Responsible for effective clinic flow of appointments and clients coming in and seen in a timely manner
Responsible for paperwork and documents to be filed and in order as needed for audits and records
Auditing client charts ensures everything is imputed correctly and staff is following state and federal WIC policies, procedures, and guidelines to certify individuals in the program
Address any client complaint/ grievances and direct them to the right department for solutions
Drop Ship Formula Manager: Run reports every other week to check all Rx formulas have been released and ordered for shipment, address any issues or concerns as they arise while receiving special formula prescriptions, solve problems with correct dept, doctors, individuals
Team Leader for Breastfeeding Peer Counselor program: Responsible for managing two peer counselors (PCs)
Maintain positive continuous communication with PCs to effectively provide the best counseling services to accomplish successful rates of breastfeeding (BF) based on personal nursing goals
Approve monthly invoices, audit BF client charts, monitor cases, and address errors and inaccuracies as they arise
WIC Nutritionist
First Nations Community Healthsource
01.2016 - 01.2017
Assess Clients for nutrition risk
Counsel clients on healthy food choices, healthy lifestyles, and breastfeeding
Certify clients in our WIC program
Pharmacy Clerk
Glendale Adventist Medical Center
Glendale
01.2014 - 01.2016
Delivery: Made daily distribution of medication, including narcotics and controlled substances to a variety of hospital units
Inventory: responsible for maintaining and sorting up-to-date inventory of IV fluids and certain medications
Education
MBA - Business Management
Lamar University
Beaumont, TX
12.2024
BS - Nutritional Science
Cal State University Los Angeles
Los Angeles, CA
01.2016
Associate of Arts -
Los Angeles Trade Tech College
Los Angeles, CA
01.2009
Skills
Problem solving
Team leadership
Time management abilities
Fluent in English and Spanish
Hobbies and Interests
Reading
Exercise
Resistance Training
Movies
Spending time with friends and family
Languages
English
Spanish
References
References available upon request.
Volunteer Experience
FNCH Youth Mentoring Program, 06/01/18, Mentor an adolescent middle school child at risk. Help child with homework, counseled child in sports, life, school, career opportunities, and the importance of making wise decisions in life.
Operation Youth Educational Services, Los Angeles, CA, 01/01/09 - 12/31/16, Volunteer Secretary. Along with secretary duties, involved in making phone calls for the promotion of special events and fundraising. Helped gather and store food and goods for distribution to needy families. Helped organize a yearly event of Los Tres Reyes, a toy distribution to underserved children in low-income communities. Help write grants for funding and draft some by-laws for the reorganizing of the non-profit organization.