Claudia Fragoso

Experienced Medical Assistant with strong knowledge of medical duties and administrative roles, seeking an opportunity that will enhance my excellent communication skills and support excellent customer service

Bilingual in both English and Spanish Languages 11+ Years experience as a Medical Assistant Excellent knowledge Microsoft Suite such as Word, Excel, Outlook, Access Trained in proper usage of correct medical terminology Strong customer service and interpersonal skills Trained in medical insurance coding and billing; ICD9 coding and billing methods

• Team Lead Medical Assistant, JenCare Neighborhood Medical Centers, Berwyn, IL, 01/01/13 - Present, Key Holder, Work closely with the Dr. Medical Director, Measure vital signs such as temperature, pulse rate, weight, height, blood pressure, glucose, PT INR, Administer treatment and injections to patients, Performed routine laboratory test, such as blood work, urinalysis, stool, Ekg, Vpt, Abi, retinavuew, and wound care, Assist in pap smears or any vaginal exam, Help administer IV’s, Dispensed medication and deliver medication to patient in our pharmacy room. As well as call medication to other pharmacies., Proper inventory supply in office, Proper inventory on medication, Diagnostic tracking, Keep all logs current, oxygen log, medical clearance, refrigerator log, medication verification, etc., Autoclave instruments that need sanitizing or sterilizing, Ordering supply for medical center., Help in any way with cardiologist, podiatrist, gastroenterologist, nephrology, acupuncture, ultrasound tech, and x-ray., Help front desk check in, check out, and schedule appt., Manage the ATC (Air traffic control), Make sure the back (MA and Doctors) station runs smoothly, Assist patient in any kind of way, Assist in future employee's interviews, Train new employees
• Medical Assistant, KidCare Doctors PRN, Cicero, IL, 01/01/12 - 12/31/13, Key Holder, Record patient’s medical history, vital statistics, or information such as test results in medical records., Prepare treatment rooms for patient examinations, keeping the rooms neat and clean., Interview patients to obtain medical information and measure their vital signs, weight, and height., Clean and sterilize instruments and dispose of contaminated supplies., Show patients to examination rooms and prepare them for the physician., Explain treatment procedures, medications, diets, or physicians' instructions to patients., Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures., Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.