Claudia Galindo
Taft
Summary
Sales Team Leader at James Avery Artisan Jewelry with a proven track record in customer relationship building and motivation techniques. Skilled in upselling strategies and retail operations, I excel at enhancing team performance and ensuring exceptional customer experiences. Committed to fostering an inclusive environment and achieving sales goals through effective communication and problem-solving.
Sales leadership professional with strong track record in driving team performance and achieving sales targets. Skilled in strategic planning, coaching, and conflict resolution. Known for effective collaboration, adaptability, and delivering consistent results in dynamic environments. Proven ability to inspire and motivate teams to exceed expectations.
Overview
11
11
years of professional experience
Work History
Sales Team Leader
James Avery Artisan Jewelry
11.2021 - Current
- Greet and assist guest.
- Assigning associates to their daily task for the day.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Making sure all customers expectations were met.
- Building relationships with guest.
- Keeping up with daily task with associates.
- Strong communication, active listening, reliability, supporting others and sharing ideas.
- Motivating team members.
SpEd Paraprofessional
Taft Independent School District
01.2021 - 06.2021
- Provided one-on-one assistance for students with various disabilities, fostering an inclusive learning environment.
- Oversaw students in classroom and common areas to monitor, and support lead teacher.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Encourage students to always stay positive and to ask questions.
- Providing different kinds of support that help make classroom more inclusive and help identify the students needs.
Childcare Provider
Taft Independent School District
09.2014 - 08.2020
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Implemented curriculum with the appropriate age group activities and skill.
- Engaging with the children learning their likes/dislikes.
- Building a bond with the child from home to childcare for a smooth transition.
- Established positive relationships with families based on trust, professionalism, and mutual respect for successful partnership in child care provision.
- Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety.
Education
High School Diploma -
Taft High School
Taft, TX06-2009
Skills
- Motivation techniques
- Upselling strategies
- Customer relationship building
- Customer service
- Problem-solving
- Store opening and closing
- Inventory tracking
- Retail store operations
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Sales Team Leader
James Avery Artisan Jewelry
11.2021 - Current
SpEd Paraprofessional
Taft Independent School District
01.2021 - 06.2021
Childcare Provider
Taft Independent School District
09.2014 - 08.2020
High School Diploma -
Taft High School
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