Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Gaona

Houston

Summary

Logistics Dispatcher with expertise in freight coordination and customer service. Adept at managing shipments, optimizing routes, and resolving delivery issues while maintaining efficient operations. Strong communicator with a focus on building relationships and ensuring customer satisfaction in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Logistics Dispatcher

Favors for a Price
Houston
05.2022 - Current
  • Coordinate and dispatch freight to carriers and drivers based on customer schedules and delivery needs
  • Monitor shipments from pickup through delivery to ensure timely freight movement
  • Communicate with drivers, carriers, and customers regarding shipment updates, ETAs, and load status
  • Resolved delays, breakdowns, routing issues, and other unexpected transportation challenges to maintain on-time delivery
  • Scheduled pickups and deliveries, optimizing routes to enhance operational efficiency and meet customer timelines
  • Maintain accurate records of shipments, delivery confirmations, and driver activity
  • Negotiate rates with carriers to support cost-effective transportation solutions
  • Collaborate with sales and operations teams to support customer satisfaction and daily logistics operations
  • Built and maintained strong relationships with customers, drivers, and carriers to ensure seamless logistics operations

Education

GED -

Houston, Texas
05-2026

Skills

  • Logistics Dispatching
  • Freight Coordination
  • Route Coordination
  • Customer Service
  • Attention to Detail
  • Time Management
  • Multitasking
  • Problem Solving
  • Negotiation Skills
  • Communication Skills
  • Ability to Work Under Pressure
  • Organization

Timeline

Logistics Dispatcher

Favors for a Price
05.2022 - Current

GED -

Claudia Gaona