Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Corporate Sales Executive
Massy Motors Rentals
01.2020 - 01.2021
Maintained current knowledge of evolving changes in marketplace.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Built relationships with customers and community to promote long term business growth.
Presented professional image consistent with company's brand values.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Business Consultant
Andina De Seguridad Del Valle
05.2019 - 01.2020
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Selected correct products based on customer needs, product specifications and applicable regulations.
Met existing customers to review current services and expand sales opportunities.
Commercial Executive
La Hipotecaria
11.2017 - 10.2018
Met with applicants to obtain information for loan applications and answer questions about process.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans for commercial and consumer clients.
Processed loan applications and monitored progress from start to finish.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Marketing Analyst
Civetchi
11.2013 - 08.2014
Conducted trend forecasting and analysis.
Initiated market research studies and analyzed findings.
Increased brand awareness through targeted initiatives.
Analyzed third-party data and investigated new growth opportunities.
Assessed KPIs to achieve in-depth understanding of campaign performance.
Reported performance and ROI of campaign media
Commercial Executive
Davivienda Bank
04.2007 - 07.2012
Managed team of 12 analysts focused on sales.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues.
Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
Identified customers with additional profit potential and designed action plans to expand relationships.
Education
Marketing Engineer -
Universidad Piloto De Colombia
Bogota, Colombia
06.2013
Statistics For Business - Statistics For Business
Universidad Austral
Argentina
05.2019
Certificate - Project Management
Google
Austin, TX
02.2024
Skills
Customer Service
Fluent in English / Spanish (Native)
Time Management
Data Entry
Market Analysis
Project Planning
Schedule Management
Teamwork and Collaboration
Computer Proficiency and Microsoft Office
Languages
English
Timeline
Corporate Sales Executive
Massy Motors Rentals
01.2020 - 01.2021
Business Consultant
Andina De Seguridad Del Valle
05.2019 - 01.2020
Commercial Executive
La Hipotecaria
11.2017 - 10.2018
Marketing Analyst
Civetchi
11.2013 - 08.2014
Commercial Executive
Davivienda Bank
04.2007 - 07.2012
Marketing Engineer -
Universidad Piloto De Colombia
Statistics For Business - Statistics For Business
Universidad Austral
Certificate - Project Management
Google
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