Claudia Garcia
Cedar Hill,TX
Summary
Claudia is a dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients. She is a mother of 3 children who are involved in sports in the community.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Leslie Nelson MD., PA
Desoto, Texas
09.2021 - Current
- Assisted physicians with patient care by taking vital signs and patient histories.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
Sales Associate
Tuesday Morning
Waxahachie, TEXAS
08.2014 - 03.2020
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Assistant Store Manager
Payless Shoes Source
CEDARI HILL, TEXAS
11.2016 - 11.2017
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Formed and sustained strategic relationships with clients.
Sales Associate
Family Dollar
CEDAR HILL, TEXAS
06.2014 - 10.2014
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
CERITIFIED MEDICAL ASSISTANT -
Concorde Career College
Grand Prairie, TX09-2021
High School Diploma -
CEADAR HILL HIGH SCHOOL
CEDAR HILL06-2014
Skills
- Procedure Assistance
- Payment Collection
- Patient Scheduling
- Medical Billing
- Medical office administration
- Check-in coordination
- Intake control
- Medical Terminology
- HIPAA Compliance
- Patient Flow Management
- Electronic Medical Records
- Calm and level-headed under duress
- Patient assessments and care
- EKG set up and monitoring
- Clinical operations
- Electrocardiography (EKG)
- Vital sign monitors
- Prioritizing stat orders
- Professional Bedside Manner
Affiliations
- CROCHETING AND KNITTING ON MY DOWN TIME.
- TRYING DIFFERENT CRAFTS.
- ATTENDING THE SPORTING GAMES FOR MY CHILDREN.
Languages
Spanish
Limited
Timeline
Medical Assistant
Leslie Nelson MD., PA
09.2021 - Current
Assistant Store Manager
Payless Shoes Source
11.2016 - 11.2017
Sales Associate
Tuesday Morning
08.2014 - 03.2020
Sales Associate
Family Dollar
06.2014 - 10.2014
CERITIFIED MEDICAL ASSISTANT -
Concorde Career College
High School Diploma -
CEADAR HILL HIGH SCHOOL
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