Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jirah Moreno

Manvel

Summary

Dynamic and detail-oriented professional with extensive experience, strong organization skills, ensuring efficient operations and high client satisfaction. Adept at multitasking and achieving goals in fast-paced environments while maintaining exceptional customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Medical Scheduler

Dr. Edward W. Leahey, MD., PA., F.AC.C.
08.2024 - Current
  • Followed up with patients to reschedule missed appointments.
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Office Administrative Assistant

C & M TEC USA INC.
06.2023 - 07.2024
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Sales Account Manager

AR MARKETING GROUP
12.2022 - 05.2023
  • Analyzed and reported on customer activity, business trends and areas of concern.
  • Trained peers and management team on internal system supports and implementation plans.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Curbside Specialist

HEB Grocery Store
06.2020 - 12.2022
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Team Member

Dairy Queen
07.2019 - 05.2020
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.

Education

Associate of Applied Science - Dental Hygiene

Blinn College
Brenham, TX
05-2025

Associate of Applied Science - Dental Hygiene

Lee College
Baytown, TX
06-2023

High School Diploma -

Goose Creek Memorial High School
Baytown, TX
04-2022

Skills

  • Medical terminology
  • Patient scheduling
  • Data entry
  • Insurance verification
  • Strong organization
  • Schedule management
  • Multitasking Abilities
  • Customer service and communication skills
  • Time management
  • Goal setting

Timeline

Medical Scheduler

Dr. Edward W. Leahey, MD., PA., F.AC.C.
08.2024 - Current

Office Administrative Assistant

C & M TEC USA INC.
06.2023 - 07.2024

Sales Account Manager

AR MARKETING GROUP
12.2022 - 05.2023

Curbside Specialist

HEB Grocery Store
06.2020 - 12.2022

Team Member

Dairy Queen
07.2019 - 05.2020

Associate of Applied Science - Dental Hygiene

Blinn College

Associate of Applied Science - Dental Hygiene

Lee College

High School Diploma -

Goose Creek Memorial High School
Jirah Moreno