Jirah Moreno
Manvel
Summary
Dynamic and detail-oriented professional with extensive experience, strong organization skills, ensuring efficient operations and high client satisfaction. Adept at multitasking and achieving goals in fast-paced environments while maintaining exceptional customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Medical Scheduler
Dr. Edward W. Leahey, MD., PA., F.AC.C.
08.2024 - Current
- Followed up with patients to reschedule missed appointments.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Office Administrative Assistant
C & M TEC USA INC.
06.2023 - 07.2024
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Sales Account Manager
AR MARKETING GROUP
12.2022 - 05.2023
- Analyzed and reported on customer activity, business trends and areas of concern.
- Trained peers and management team on internal system supports and implementation plans.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Curbside Specialist
HEB Grocery Store
06.2020 - 12.2022
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Team Member
Dairy Queen
07.2019 - 05.2020
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
Education
Associate of Applied Science - Dental Hygiene
Blinn College
Brenham, TX05-2025
Associate of Applied Science - Dental Hygiene
Lee College
Baytown, TX06-2023
High School Diploma -
Goose Creek Memorial High School
Baytown, TX04-2022
Skills
- Medical terminology
- Patient scheduling
- Data entry
- Insurance verification
- Strong organization
- Schedule management
- Multitasking Abilities
- Customer service and communication skills
- Time management
- Goal setting
Timeline
Medical Scheduler
Dr. Edward W. Leahey, MD., PA., F.AC.C.
08.2024 - Current
Office Administrative Assistant
C & M TEC USA INC.
06.2023 - 07.2024
Sales Account Manager
AR MARKETING GROUP
12.2022 - 05.2023
Curbside Specialist
HEB Grocery Store
06.2020 - 12.2022
Team Member
Dairy Queen
07.2019 - 05.2020
Associate of Applied Science - Dental Hygiene
Blinn College
Associate of Applied Science - Dental Hygiene
Lee College
High School Diploma -
Goose Creek Memorial High School
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