Ida Elkin
Perris,CA
Summary
Experienced healthcare coordinator with a solid background in scheduling, patient communication, and medical record management. Skilled in collaborating with multidisciplinary teams and adapting quickly to shifting priorities. Recognized for reliability, efficiency, and consistently upholding high standards in fast‑paced clinical environments. Bilingual in Hebrew and Russian, proficient in Microsoft Excel, and dedicated to building positive working relationships that support continuous improvement and deliver exceptional quality outcomes.
Overview
7
7
years of professional experience
Work History
Medical Scheduler
Transtreme LLC
08.2026 - Current
- Coordinate and schedule patient annual health assessments with accuracy and attention to detail
- Serve as a primary point of contact for patients, providing clear communication and support throughout the scheduling process
- Maintain accurate records and update patient information in company systems while protecting confidentiality (HIPAA compliance)
- Collaborate with healthcare staff to ensure appointments are efficiently managed and meet organizational standards
- Arrange home visits and route nurse practitioners to patient locations for timely care delivery
Data Entry
Freedom Forever
05.2024 - 08.2024
- Develop and implement account strategies to achieve business objectives and enhance client satisfaction
- Manage and oversee the execution of client projects, ensuring they are completed on time and within budget
- Prepare regular reports on account status, sales, performance, and client feedback, providing insights for strategic planning
- Address and resolve client issues and concerns promptly, maintaining client retention
- Serve as the primary contact for clients, coordinating with internal teams to ensure timely and accurate delivery services
- Identify opportunities for upselling and cross-selling, contributing to increased revenue and meeting sales targets
Administrative Assistant/Secretary
Caine and Weiner Company, Inc
08.2022 - 03.2024
- Respond to inquiries and disputes from debtors regarding credit reporting
- Prepare and provide resolution letters to debtors outlining payment plans and options
- Collaborated with team members to develop and implement effective strategies for skip tracing, facilitating the location and contact of hard-to-find debtors
- Send payment reminders to debtors to ensure timely payments
- Correspond with managers to verify and adjust payment plans as necessary
- Manage communication and documentation for debtors in bankruptcy status
Collections Agent
Caine and Weiner Company, Inc
08.2019 - 08.2022
- Utilize effective communication and persuasion techniques to encourage timely payments
- Regularly monitor customer accounts for overdue payments, identifying and resolving reasons for delinquencies
- Communicate professionally with customers regarding overdue payments, providing information on balances and payment options
- Respond to customer inquiries and concerns, maintaining a positive and courteous approach
- Collaborate with colleagues and other departments to improve collection processes
- Prepare and submit regular reports on account status and collection efforts, providing insights for process enhancement
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Tampa, FL07-2026
Skills
- Accounts Receivable
- Collections
- Posting Payments
- Third Party Payers
- Electronic Medical Records (EMR)
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM
- HCPCS
- CPT)
- HIPAA compliance
- Patient scheduling
- Data entry
- Strong organization
- Data entry proficiency
- Multi-line telephone system control
- Problem-solving abilities
- Time management
- Multitasking Abilities
- Verbal and written communication
- CPT coding
- Appointment scheduling
- Medical terminology
- Documentation and recordkeeping
- Detail-oriented
Languages
Russian
Hebrew
English
Timeline
Medical Scheduler
Transtreme LLC
08.2026 - Current
Data Entry
Freedom Forever
05.2024 - 08.2024
Administrative Assistant/Secretary
Caine and Weiner Company, Inc
08.2022 - 03.2024
Collections Agent
Caine and Weiner Company, Inc
08.2019 - 08.2022
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy