Claudia Glaude
East Orange,NJ
Summary
Highly organized and detail-oriented, with a proven ability to manage multiple priorities proactively. A fast learner who quickly adapts to new tools and processes, skilled in collaborating with stakeholders to address user needs, bridge business and IT, and deliver tailored solutions.
Overview
8
8
years of professional experience
2
2
Certification
7
7
years of post-secondary education
Work History
BA/PM
Jefferies Investment Banking
07.2022 - 02.2024
- Played a key role within the PMO team to successfully implement a new software solution, leveraging project management skills to ensure seamless integration and adoption across departments
- Generated over 250 comprehensive performance reports, providing stakeholders with real-time insights into project status, progress, and key performance indicators (KPIs)
- Utilized various data visualization tools such as Power BI and graphic design skills to create visually engaging and informative reports and mockups
- Utilized Jira to manage user stories, facilitating effective collaboration between business stakeholders and development teams
- Developed customized Power BI dashboards tailored to specific project needs, effectively condensing complex data sets into digestible visualizations for executive presentations and decision-making processes
Paraprofessional
Essex Regional Educational Services Commission
03.2019 - 03.2022
- Dedicated Preschool Teacher Assistant with experience fostering a nurturing, engaging, and safe learning environment to support children's social, emotional, and cognitive development
- Assisted lead teacher in implementing lesson plans, ensuring alignment with early childhood education standards
- Collaborated with parents and caregivers to provide updates on children’s progress and address any concerns
- Monitored children’s developmental milestones and provided feedback to the lead teacher for curriculum adjustments
- Supported children with diverse needs by adapting activities and providing individualized attention
Consultant
Newark Computing Services
07.2016 - 08.2019
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
M.S - Data Science
07.2024 - Current
- Relevant Coursework: Python & R
- 3.7 GPA
Business Analyst/Project Management Training -
05.2022 - 06.2024
- Utilized Jira for managing user stories, tracking project progress, and facilitating effective collaboration between business stakeholders and development teams
- Conducted requirement gathering sessions and documented business needs to ensure clear communication and successful project outcomes
- Practiced Scrum concepts to ensure team alignment and attain project deliverables.
B.A. - Biology
09.2014 - 05.2019
- Dean's List Spring 2015
- Relevant Coursework: Statistics & Stat
- National Society of Leadership ans Success Member
Skills
- SQL
- Data Visualization
- Jira
- Service Now – SPM
- Excel
- Requirements gathering
- Work flow planning
- Project tracking
- Agile methodology
- Business analysis
Certification
- BCS - Foundation Certificate in Business Analysis - Issued 02/2024
- PSM - Professional Scrum Master - Issued 02/2024
Timeline
Eastern University - M.S, Data Science
07.2024 - Current
BA/PM - Jefferies Investment Banking
07.2022 - 02.2024
FDM Group - Business Analyst/Project Management Training,
05.2022 - 06.2024
Paraprofessional - Essex Regional Educational Services Commission
03.2019 - 03.2022
Consultant - Newark Computing Services
07.2016 - 08.2019
Rutgers University - B.A., Biology
09.2014 - 05.2019
- BCS - Foundation Certificate in Business Analysis
- PSM - Professional Scrum Master
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