Claudia Gonzalez Figueroa
Lincoln Park
Summary
Senior Dental Student with expertise treating patients of all ages in both community care and dentistry school clinics. Dedicated to providing high-quality care, meticulous, and enthusiastic about all facets of dentistry, as well as building connections with patients. Aiming to go from dentistry school to a full-time practice as an entry-level dentist, working with mentors and other dental professionals.
Overview
6
6
years of professional experience
Work History
Volunteer
Nicklaus Children's Hospital, Miami Children's Hospital
01.2017 - 07.2017
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Dental Receptionist
Claudio Buonfiglio DMD, PA
10.2014 - 03.2015
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Data Entry Clerk/Receptionist
Ivette Guillermo DMD, PA
01.2012 - 04.2014
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Enhanced patient's satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Contributed to revenue growth by accurately processing insurance claims and maintaining detailed financial records.
Education
DDS -
University of Detroit Mercy
Detroit, MI08.2024
Bachelor of Biological Sciences -
Florida International University
Miami, FL05.2019
Skills
- Restorative dentistry: Direct and indirect restorations, post and core, crowns and FPD's
- Oral surgery: Simple extractions & Surgical extractions
- Endodontics: Anterior and posterior NSRCT
- Periodontics: Diagnosis with staging and grading, applicable therapies and re-evaluation
- Prosthodontics: Immediate, partial and full conventional dentures
- HIPAA
- Dental office experience
- EMR systems
- Infection control
- Vital signs
- Aseptic technique
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
References
References available upon request.
Timeline
Volunteer
Nicklaus Children's Hospital, Miami Children's Hospital
01.2017 - 07.2017
Dental Receptionist
Claudio Buonfiglio DMD, PA
10.2014 - 03.2015
Data Entry Clerk/Receptionist
Ivette Guillermo DMD, PA
01.2012 - 04.2014
DDS -
University of Detroit Mercy
Bachelor of Biological Sciences -
Florida International University
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