Claudia Guillen
Miami,FL
Summary
Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
4
4
years of professional experience
Work History
Support Manager
Five Below
02.2020 - Current
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Monitored employee and customer interactions to assess quality of service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Arts - Tourist And Hotel Administration
Universidad De Ciencias Comerciales
Managua, Nicaragua11.1999
High School Diploma -
Cristobal Colon
Bluefields, Nicaragua11.1993
Skills
- Professional and Courteous
- Customer Service
- Quality controls
Languages
Spanish
Native or Bilingual
Timeline
Support Manager
Five Below
02.2020 - Current
Associate of Arts - Tourist And Hotel Administration
Universidad De Ciencias Comerciales
High School Diploma -
Cristobal Colon