Cathi Kidder
Hilliard,OH
Summary
Accomplished professional with twenty-two years of progressive experience in the Sales industry. Excellent communication and organizational abilities with a flexible mentality. Prepared to leverage my experience in a new role with room for advancement.
Overview
17
17
years of professional experience
Work History
Support Manager
Banc Certified Merchant Services
Hilliard, Ohio
09.2010 - 07.2022
- Established and implemented training programs to maximize team performance.
- Coached our Partners through day-to-day work problems and issues.
- Established performance goals and provided feedback and methods for reaching them.
- Assessed team performance and offered monthly bonus incentives to create additional motivation.
- Prepared detailed proposals for presentation to prospects.
- Cultivated positive rapport with our Partners to boost company morale and promote employee retention.
Outside Sales Representative
Fireside Forest Industries
Powell, Ohio
05.2003 - 04.2008
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Bachelor of Arts - Business Management
Otterbein University
Westerville, OH06.1995
Associate of Science - Food And Beverage Management
Johnson And Wales University
Providence, RI05.1989
Skills
- Staff Training
- Employee Coaching and Motivation
- Verbal and Written Communication
- Work Planning and Prioritization
- Scheduling and Coordinating
- Retention Strategies
- Professional Relationships
- Customer Service
Timeline
Support Manager
Banc Certified Merchant Services
09.2010 - 07.2022
Outside Sales Representative
Fireside Forest Industries
05.2003 - 04.2008
Bachelor of Arts - Business Management
Otterbein University
Associate of Science - Food And Beverage Management
Johnson And Wales University
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