Claudia Gutierrez

• Managed contract negotiations professionally, securing favorable terms for both parties involved.
• Strengthened relationships with clients by conducting regular follow-ups, ensuring a seamless home buying experience.
• Streamlined sales processes by maintaining organized records of client interactions and transactions, improving overall efficiency.
• Exceeded sales targets through effective communication and understanding of client needs, resulting in increased revenue for the company.

• Coordinate and secure interstate loads, ensuring timely and efficient delivery, boosting client trust
• Monitor and correct drivers' logs, maintaining compliance with DOT regulations, reducing violations
• Communicate with drivers and customers, providing updates and resolving issues, enhancing satisfaction
• Track and trace all loads in transit, ensuring accurate delivery information and minimizing delays
• Maintain and organize DOT documents and inspection reports, ensuring easy access and regulatory compliance

• Scheduled walkthroughs of prospective properties and guided clients through each home's features and value
• Communicated with sellers, buyers, and renters to understand property
• Coordinated 8+ monthly open houses and meetings between buyers and sellers
• Developed positive relationships with lenders, appraisers, home inspectors, and escrow companies
• Negotiated and managed sales contracts and answered all client questions

Greet guests

Providing check-in/check-out services to guests

Balance their cash drawers

Posting room charges and incidentals

Using proper telephone etiquette when answering and transferring calls

Following up with all guests and departments concerning any open issues making reservations.