Summary
Overview
Work History
Education
Skills
Volunteer Experience
Accomplishments
Affiliations
References
Timeline
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Claudia Hadlock

Claudia Hadlock

Miller,MO

Summary

Dynamic leader and innovator with a proven track record in business development and planning, particularly as the CEO of Benny's Bowl Foods. Excelled in relationship building and social media marketing, driving brand awareness and customer engagement. Demonstrated adaptability and competitive edge, enhancing team collaboration and performance as a college athlete that is applied as an employee at Precision Coffee Company and Percy's Place.

Overview

2
2
years of professional experience

Work History

Benny's Bowl Foods- CEO

Owner
Miller, MO
06.2022 - 10.2023
  • Oversaw all aspects of business operations, including strategic planning, financial management, and daily execution.
  • Managed social media platforms to drive engagement, increase brand awareness, and attract new customers.
  • Handled all accounting functions, including budgeting, expense tracking, and financial reporting.
  • Coordinated food ordering and inventory management to ensure consistent product availability, and cost efficiency.
  • Delivered exceptional customer service by interacting directly with customers to create a sense of loyalty and address feedback.
  • Ensured employee well-being and satisfaction through effective leadership, clear communication, and support.
  • Maintained compliance with health and safety regulations while upholding high operational standards.

Barista

Precision Coffee Company
Nevada, Missouri
09.2024 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages. Preparing specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Restaurant Waitress

Percy's Place
Bronaugh, Missouri
09.2024 - Current
  • Took orders for food and drinks, ensuring accuracy when entering items into the POS system.
  • Replenished beverages throughout dining experience, refilling glasses as needed or requested by customers.
  • Cleared dirty dishes from tables promptly, resetting table settings for new guests quickly and efficiently.
  • Processed payments accurately at end of meal using cash registers or POS systems, providing change when necessary.
  • Communicated effectively with kitchen staff regarding customer allergies or special dietary requests.
  • Resolved customer complaints professionally while maintaining positive attitude towards guests throughout dining experience.
  • Assisted other waitstaff members during peak hours, helping to serve additional customers when needed.
  • Answered questions about menu items in detail, providing accurate information regarding ingredients used.
  • Followed up with customers after meal to ask if they enjoyed their experience, addressing any concerns immediately.

Education

Business Administration- Concentration, Management

Cottey College
Nevada, MO
05-2025

Skills

  • Relationship Building
  • Team Collaboration & Leadership
  • Time Management
  • Digital Advertising
  • Customer engagement
  • Social Media Marketing
  • Communication and Presentation
  • Business Development and Planning
  • Goals and Performance
  • Public Speaking
  • Adaptability
  • Competitive

Volunteer Experience

Community Service Activities
Cottey College | Nevada, MO
2022–2024

Comet Day of Service (2022–2024):

  • Assisted with various service projects, including trash pickup on Austin Boulevard and weed removal at the City of Nevada Golf Course (Frank E. Peters).
  • Delivered food to local families in need and participated in food drives, collecting and organizing donations for the Cottey Cupboard and Moss House for Women. Contributed to a successful food drive effort, collecting 670 cans for the Moss House and assisting with delivery and unpacking.
  • Read to children at Nevada Elementary School to support literacy and community engagement initiatives.
  • Participated in MLK Day of Service annually, contributing to projects that promote community improvement and unity.

Accomplishments

  • Valedictorian
  • A Honor Roll: Consistently recognized for academic excellence throughout high school.
  • Academic All-State (Volleyball and Basketball): Awarded for outstanding athletic and academic performance.
  • Growmark Award - Essay Contest: Honored as a State of Missouri winner for exemplary writing.
  • FFA Conduct of Meetings Competitions:1st Place, District Level
    2nd Place, State Level

Affiliations

Miller High School:

Basketball

  • 3x SWC Player of the Year
  • 4x SWC Conference Champion
  • 4x 1st Team All-District
  • 4x SWC 1st Team All-Conference
  • 3x Sectional Champion

Volleyball

  • 3x SWC All-Conference Team
  • 3x All-District Team
  • 4x SWC Conference Champion
  • 3x District Champion
  • 2x Sectional Champion
  • State of Missouri Honors: 3rd Place in the State Championship, 1x State Champion

Cottey College Basketball:
(Current Player)

  • Freshman Year Starter
  • Season Stats: 15.0 points per game, 3.5 rebounds per game, 3.5 assists per game, 1.9 steals per game
  • NAIA AMC Conference Honors:
  • Freshman Player of the Year
  • Honorable Mention All-Conference Team
  • All-Tournament Conference Team
  • Champions of Character Team

References

References available upon request.

Timeline

Barista

Precision Coffee Company
09.2024 - Current

Restaurant Waitress

Percy's Place
09.2024 - Current

Benny's Bowl Foods- CEO

Owner
06.2022 - 10.2023

Business Administration- Concentration, Management

Cottey College

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Claudia Hadlock