Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claudia Hernandez

Cape Coral,FL

Summary

Adaptable. Accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Burger King Crew Member

Burger King
10.2022 - Current
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Peer Mentor

Florida SouthWestern State College
08.2021 - Current
  • Shared resources, opportunities and activities to support mentee's learning and development.
  • Met mentee formally, informally, in-person and virtually to offer support.
  • Assessed students' knowledge, comprehension and study habits to track progress and set realistic goals.
  • Counseled students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.

Education

High School Diploma -

Ida S Baker High School
Cape Coral, FL
05.2023

Associate of Arts - Pre-nursing

Florida SouthWestern State College
Fort Myers, FL
05.2023

Skills

  • Portion Control
  • POS Transactions
  • Brand Loyalty
  • Government Standards
  • Peer Support
  • Coping Mechanisms
  • Crisis Support
  • Vocational Training

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Burger King Crew Member

Burger King
10.2022 - Current

Peer Mentor

Florida SouthWestern State College
08.2021 - Current

High School Diploma -

Ida S Baker High School

Associate of Arts - Pre-nursing

Florida SouthWestern State College

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Claudia Hernandez