Summary
Overview
Work History
Education
Skills
Timeline
CLAUDIA I. TALAMANTES

CLAUDIA I. TALAMANTES

San Diego,CA

Summary

Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized Medical Assistant/Surgery Scheduler with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

20
20
years of professional experience

Work History

Medical Assistant/Surgery Scheduler

Sharp Rees-Stealy Medical Group
San Diego, CA
06.2005 - Current

Company Overview: General Surgery Department

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment.
  • Assisted physicians with minor surgeries, including preparing operating rooms and sterilizing instruments.
  • Verified patient insurance coverage and collected required co-payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collected pertinent data and calculations to aid physicians in interpreting results.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • General Surgery Department. Website: Not provided.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated with facilities to set up surgeries for one physician breast cancer surgeries and elective surgeries.
  • Answered phone calls and messages for one-physician General Surgery medical facility, scheduling appointments, and handling patient inquiries.

Education

Master of Science - Psychology

Southern New Hampshire University, Hooksett, NH
07.2024

Bachelor of Arts - Psychology

Southern New Hampshire University, Hooksett, NH
10.2021

Skills

  • Patient-focused care
  • Adaptable
  • Conflict resolution
  • Clinical operations
  • Prioritizing stat orders
  • Customer relationship management (CRM)
  • Companionship and emotional support
  • Diagnostic procedures
  • Direct patient care
  • Patient care coordination
  • Clinical applications
  • Customer service
  • Inventory and supply management
  • Certified in basic life support (BLS)
  • Analytical decision-making skills
  • Specimen labeling
  • Documentation expert
  • Conversant in Spanish
  • Insurance verification
  • Quick problem solver
  • Patient scheduling
  • HIPAA compliance
  • Communicating with patient families
  • Maintaining confidentiality
  • Trustworthy companion
  • Calm and level-headed under duress

Timeline

Medical Assistant/Surgery Scheduler - Sharp Rees-Stealy Medical Group
06.2005 - Current
Southern New Hampshire University - Master of Science, Psychology
Southern New Hampshire University - Bachelor of Arts, Psychology
CLAUDIA I. TALAMANTES
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