CLAUDIA KATTAN

•Managed vendor contracts and relationships through collaboration to maximize cost-effectiveness, optimize delivery schedules and maintain service standards.

• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

• Collected, arranged and input information into database systems.

• Prepared customer quotes and pricing proposals based on project requirements.

• Developed and maintained strong customer relationships through proactive communication and follow-up.

• Processed customer orders from quote approval through fulfillment and delivery.

• Coordinated with vendors, customers and internal departments to ensure timely order completion and customer satisfaction.

• Supported inside sales activities by identifying customer needs and providing product information and solutions.

• Managed professional and personal schedules of founder prioritizing meetings and personal appointments for optimal time efficiency.
• Developed and maintained filing systems, improving document retrieval speed and accuracy.
• Assisted in budget preparation by tracking expenses and identifying cost-saving opportunities.
• Oversaw office management tasks, including supply inventory, facilities maintenance, and vendor relations.
• Used discretion when handling confidential information.
• Kept detailed track of household and maintenance inventory and schedules.
• Maintained appropriate filing of personal and professional documentation.
• Provided multifaceted services to founder by running errands, managing mail, and household related expenses management.
• Used QuickBooks to produce monthly invoices, reports, and other deliverables.

• Managed vendor relationships, optimizing procurement processes for materials and furnishings.
• Streamlined administrative workflows, improving efficiency in document management and record-keeping.
• Maintained accurate financial records by processing invoices, tracking expenses, and reconciling accounts.
• Safeguarded sensitive information by establishing secure document storage systems and adhering to strict confidentiality protocols.
• Contributed to project success by providing administrative support to managers during all phases of planning and implementation.
• Prepared Client Billing

• Oversaw budget management, tracking expenditures and optimizing resource allocations.
• Enhanced vendor relationships through strategic negotiations and contract management.
• Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
• Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
• Interviewed, recruited and onboarded new staff for high-performing administration teams.
• Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
• Streamlined travel arrangements for executives, optimizing itineraries and reducing travel expenses.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

• Streamlined recruitment processes, reducing time-to-fill metrics significantly.
• Mentored HR staff, fostering professional development and knowledge sharing.
• Ensured compliance with labor laws and regulations, mitigating legal risks.
• Collaborated with leadership on strategic planning to support business objectives.
• Enhanced employee retention by implementing effective onboarding and training programs.
• Oversaw payroll processing, ensuring accuracy while adhering to strict deadlines each pay period.
• Implemented talent management strategies to identify high-potential employees for leadership development opportunities.
• Coordinated company events, boosting morale through team-building activities and celebrations of success milestones.

• Developed engaging lesson plans to enhance student understanding of Spanish language and culture.
• Implemented innovative teaching strategies for children to improve student participation and learning outcomes.
• Assessed student progress through regular evaluations and provided tailored feedback for improvement.
• Established strong relationships with students and parents to foster a supportive educational community.
• Organized cultural events and field trips to immerse learners in Spanish-speaking environments, enhancing their understanding of Hispanic culture.
• Boosted students'' confidence in speaking Spanish through regular oral practice and role-playing exercises.
• Increased student retention of vocabulary by integrating visual aids, mnemonic devices, and engaging games into lessons.

• Led multiple, concurrent projects that centered around productivity improvements within the Plants: Unplanned Downtime/Waste reduction, labor initiatives, improving manufacturing practices
• Led teams comprised of individuals with diverse backgrounds, including but not limited to Operations, Supply Chain, Finance, HR, Maintenance and Reliability, Quality, Engineering, and Safety.
• Provided direction on resource management
• Provided business updates as needed regarding project status, resource needs, risks and decisions.
• Developed and implemented HR policies aligned with organizational goals.
• Led recruitment efforts, enhancing talent acquisition strategies and processes.
• Managed employee relations, resolving conflicts and fostering a positive workplace culture.
• Conducted regular audits of payroll data to ensure integrity and alignment with financial records.