CLAUDIA KILBURN
Schaghticoke,NY
Summary
I am open and willing to learn any new challenges. Looking forward to new opportunities. To utilize active listening and conflict resolution skills to enhance client satisfaction.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Customer Service
NYS Department of Taxation and Finance
07.2025 - 12.2025
- Customer Service: answer calls, verify identities, help with accounting questions, and transfer clients to the appropriate department.
Quality Inspection Technician
08.2009 - 06.2025
- Began as a machine operator and served as second shift team leader for 5 years.
- Transitioned to Quality Inspection Technician on the first shift, working in quality assurance for over 5 years.
- Moved to Data Entry Clerk, handling data for multiple departments and preparing Non-Conformance reports, COCs, and COAs before shipments.
Patient Service Aide
St Mary’s Hospital
02.1990 - 11.1999
- I started working in the kitchen about 4 years ago. After that, I took a job opportunity as a Patient Service Aide. I was assisting patients with washing, feeding, and walking. Setting up patients for their daily meals and supporting the nursing staff.
Education
High School Diploma -
Berufsbildung Schule Montabaur Rheinland-Pfalz
06-1984
Skills
- Time management abilities
- Record keeping
- Adaptability and flexibility
- Active listening
- Multitasking
- Progress documentation
- Medication administration
- Materials ordering
- Microsoft office
- Dependable and responsible
- Customer service
- Attention to detail
- Honest and dependable
- Animal grooming
Certification
- Pet Grooming, Penn Foster Career School - 09/09/2018.
Timeline
Customer Service
NYS Department of Taxation and Finance
07.2025 - 12.2025
Quality Inspection Technician
08.2009 - 06.2025
Patient Service Aide
St Mary’s Hospital
02.1990 - 11.1999
High School Diploma -
Berufsbildung Schule Montabaur Rheinland-Pfalz