Claudia Lufuma
Shake Shack
Raleigh,NC
4
years of professional experience
Offering strong foundation in communication and interpersonal skills, eager to learn and develop in training environment. Delivers clear understanding of instructional principles and ability to design engaging training programs. Ready to use and develop skills in curriculum development and presentation within CNA role.
Work History
Caregiver
3 Years 6 Months- Provided compassionate care for clients, ensuring comfort and dignity in daily activities.
- Assisted with personal hygiene tasks and mobility support, fostering independence among individuals.
- Developed individualized care plans based on client needs and preferences, enhancing overall well-being.
Trainer
4 Years 2 Months- Trained new team members on operational procedures and customer service standards.
- Developed training materials to enhance employee onboarding and retention.
- Conducted regular assessments to evaluate team performance and training effectiveness.
- Implemented process improvements to streamline training sessions and enhance learning outcomes.
Education
Associate of Applied Science - Pre-Rad
CNA License - CNA
High School Diploma
Skills
Creative problem solving
Group and individual instruction
Interpersonal communication
Timeline
Caregiver
Lorraine
04.2023 - CurrentRead More
Trainer
Shake Shack
08.2022 - CurrentRead More
Wake Technical Community College
Associate of Applied Science from Pre-Rad
Read More
Sembra School CNA
CNA License from CNA
Read More
Athens Drive Magnet High School
High School Diploma
Read More