Claudia Martinez
Denver,CO
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Visual Merchandiser position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Support/Pricing Lead
Macy's
Denver, CO
11.2018 - 03.2022
- Executed pricing tasks including marking correct markup/markdown price on merchandise, using correct price change labels, conducting random price audits to ensure correct price is reflected on merchandise.
- Pulled merchandise to set-up visual presentations.
- Construct,set-up, sale banners, panels, fixtures and other items required for special events and store visual.
- Floor movements which include placement of merchandise to standards, movement of fixtures and merchandise for seasonal sets stock room maintenance and organization.
- Maintained visual displays in a compelling and exciting manner in accordance with company.
- Stayed current on company offerings and industry trends.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to team objectives in fast-paced environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
Technology Teacher
Mapleton School District
Thornton, CO
10.2017 - 05.2018
- Contributed to curriculum development initiatives at the school or district level, ensuring alignment with state standards and best practices in technology education.
- Developed customized learning plans for individual students, ensuring their academic success in the subject area.
- Created lesson plans and instructional materials in accordance with school district guidelines.
- Established a positive classroom environment where students felt comfortable asking questions and exploring new ideas.
- Developed curricula and course syllabi covering required subject areas and promoting student knowledge.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Used computers, audio-visual aids and other equipment and materials to supplement presentations.
Pre-K Paraprofessional
Mapleton School District
Thornton, CO
09.2013 - 05.2016
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Prepared reports and maintained administrative records.
- Participated in professional development opportunities to stay current with best practices in early childhood education, enhancing teaching skills and knowledge.
- Contributed ideas during staff meetings aimed at improving overall quality and effectiveness of the Pre-K program.
- Organized snack time and nap hours.
- Improved student learning outcomes by implementing engaging and age-appropriate activities for Pre-K children.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Encouraged children to interact with each other and participate in group activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Developed strong relationships with families through regular communication on their child''s growth and progress in the program.
Visual Display
J.C. Penney
El Paso, TX
08.2010 - 08.2011
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Completed merchandise standards and execution.
- Visual process execution.
- Completed Sephora window display in the store.
- Completed all visual display throughout the store departments including; men, women, kids, shoes, home, and optical.
Education
Associate of Applied Science - Fashion Merchandising
Southwest Institute of Technology
El Paso, TX05.2000
High School Diploma -
Montwood High School
El Paso, TX06.1993
Skills
- Collaborative mindset
- Dynamic Pricing
- Integrity and ethics
- Decision-Making
- Excellent Communication
- Friendly, Positive Attitude
- Product pricing
Languages
Spanish
Native or Bilingual
Timeline
Support/Pricing Lead
Macy's
11.2018 - 03.2022
Technology Teacher
Mapleton School District
10.2017 - 05.2018
Pre-K Paraprofessional
Mapleton School District
09.2013 - 05.2016
Visual Display
J.C. Penney
08.2010 - 08.2011
Associate of Applied Science - Fashion Merchandising
Southwest Institute of Technology
High School Diploma -
Montwood High School