Claudia Mondragon
Northridge,California
Summary
Dynamic General Manager with a proven track record at J&M Construction Group Inc, excelling in vendor negotiations and quality management. A self-motivated team player, I implemented cost-saving measures that enhanced operational efficiency and fostered strong client relationships, ensuring high employee satisfaction and loyalty. Committed to continuous improvement and effective problem resolution.
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Professional production specialist prepared for this role. Valued for reliability, adaptability, and teamwork in dynamic environments. Skilled in inventory management, equipment operation, and quality control. Known for strong collaboration and consistent achievement of productivity goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
30
30
years of professional experience
1
1
Certification
Work History
General Manager/Personal Assistant
J&M Construction Group Inc
07.2024 - 08.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Document Scanner
DRM Scanning
01.2021 - 01.2024
- Collaborated with team members to ensure timely completion of all assigned tasks.
- Prepared documents for scanning by removing staples, paper clips, and other obstructions that could damage equipment or impede operations.
- Maintained equipment for optimal performance, troubleshooting minor technical issues when needed.
- Inputted settings onto scanner computer screen by manipulating mouse or typing from keyboard.
- Enhanced accuracy of scanned documents through meticulous quality control checks.
- Followed security and privacy policies, standards and guidelines to protect informational assets of company and customers.
- Increased efficiency by implementing a streamlined document scanning process.
- Reduced processing time for large-scale projects by organizing and prioritizing tasks effectively.
- Assisted in training new employees on proper scanning techniques and company protocols.
- Maintained an organized workspace, ensuring easy access to necessary equipment and materials.
- Checked output images for proper sizing, resolution, and proportion requirements to meet quality standards.
- Analyzed documents to produce appropriate shades and best resolution in scanned reproductions.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Performed regular backups of digital files, safeguarding against data loss or corruption incidents.
- Optimized file storage systems by categorizing scanned documents accurately and systematically.
Quality Control Inspector/Warehouse Order Picker
Dreamland Jewelry
07.2015 - 10.2018
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Examined products for imperfections and defects.
- Updated quality control records and reports.
- Recorded inspection and test results on data sheets.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided feedback to production team regarding product quality.
- Trained other workers in inspection and testing procedures.
- Pre-assembled containers to be easily selected by packing associates.
- Received new stock and input values into computer system.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Transaction Coordinator/Notary Public
Century 21 La Hacienda
01.2000 - 03.2007
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
- Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
- Resolved issues between parties involved in the transaction diplomatically while maintaining professionalism at all times.
- Improved overall efficiency of the office by creating templates and checklists for recurring tasks in the transaction process.
Warehouse Worker
Anheuser Bush
01.2005 - 01.2007
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Warehouse Production Worker
Framing Fabric
01.1996 - 01.2000
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managed time effectively to prioritize tasks and ensure all responsibilities were completed within designated timeframes, contributing to overall team success.
- Reduced order processing time with accurate picking, packing, and shipping of products.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Enhanced workplace safety by maintaining a clean and organized work environment, reducing accidents and injuries.
- Maintained strong communication with supervisors and coworkers to address any concerns or issues that arose, promoting a collaborative work atmosphere.
- Exceeded daily production targets consistently through dedication to efficient task completion while minimizing errors or delays in the process.
- Complied diligently with company policies, safety regulations, and industry best practices in all aspects of the role as a Warehouse Production Worker.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Coordinated with other departments such as Quality Control or Shipping and Receiving to ensure seamless workflow across all areas of the warehouse operation.
- Increased warehouse efficiency by optimizing storage organization and implementing effective inventory management.
Education
GED -
Grant High School
Los Angeles, CA06-2005
Skills
- Problem resolution
- Team player
- Efficient multi-tasker
- Inventory control
- Quality management
- Vendor negotiations
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Order picking and processing
- Punctual and dependable
- Order fulfillment
- Inventory management
- Data entry
- Assembly and production
- Quality control
- Forklift operation
- Barcode scanning
- Willing to learn
Certification
- CNP - Certified Notary Public
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager/Personal Assistant
J&M Construction Group Inc
07.2024 - 08.2025
Document Scanner
DRM Scanning
01.2021 - 01.2024
Quality Control Inspector/Warehouse Order Picker
Dreamland Jewelry
07.2015 - 10.2018
Warehouse Worker
Anheuser Bush
01.2005 - 01.2007
Transaction Coordinator/Notary Public
Century 21 La Hacienda
01.2000 - 03.2007
Warehouse Production Worker
Framing Fabric
01.1996 - 01.2000
GED -
Grant High School
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