Claudia Mongeau
West Chester,PA
Summary
Motivated healthcare professional with a foundation in clinical skills through Exercise Science training. Proficient in taking vital signs, supporting clinical testing, documenting patient information, and assisting with mobility and safety. CPR/AED certified and dedicated to providing compassionate, patient-centered care in a fast-paced medical environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Educator
Lululemon
Glen Mills, PA
11.2024 - Current
- Delivered exceptional guest experiences by engaging authentically with customers to understand their needs and recommend appropriate Lululemon products.
- Educated guests on product features, fabric technology, fit, and function to support performance and lifestyle goals.
- Maintained store presentation, organized product displays, and ensured visual standards aligned with brand guidelines.
Strength & Conditioning Coach
TPH Philly
West Chester, PA
08.2024 - Current
- Assist coaches in designing and implementing individualized training programs to enhance strength, mobility, and injury prevention.
- Supervise athletes during workouts to ensure proper form, technique, and safety - directly transferable to patient transport and movement assistance.
- Maintain detailed records of participant progress and collaborate with staff to support physical development and recovery goals.
Server & Manager
Two Birds Café
West Chester, PA
02.2023 - Current
- Deliver exceptional guest experiences through clear communication and empathy - skills essential in patient care.
- Collaborate with diverse team members to maintain a supportive and organized environment.
- Manage time effectively in a fast-paced, service-oriented setting.
- Delivered compassionate, attentive service to guests, mirroring patient-focused care.
Server Bartender
Greystone Oyster Bar
West Chester, PA
05.2024 - 10.2024
- Maintained cleanliness and organization of dining area and service stations.
- Provided excellent customer service in a fast-paced dining environment.
- Managed orders and ensured timely delivery to guests at tables.
Operations Supervisor
Lifetime
King of Prussia, PA
03.2021 - 11.2023
- Oversaw a team in a high-volume setting, emphasizing communication, safety, and coordination - transferable to hospital workflow.
- Maintained composure under pressure while prioritizing multiple responsibilities.
- Handled multiple service requests efficiently while maintaining professionalism.
Education
Bachelor of Science - Exercise Science Specialist Candidate
West Chester University of Pennsylvania
West Chester, PA12.2025
Associate of Science - Business Administration
Delaware County Community College
12.2021
Bachelor of Science - Biology
Salve Regina University
05.2020
Skills
- Emergency response, CPR/AED certified
- Vital signs, EKG/ECG testing
- Clinical testing
- Patient mobility and safety assistance
- Biomechanics and anatomy knowledge
- Strong de-escalation and communication skills
- Clinical workflow
Certification
- CPR Certified
- Basic First Aid
Extracurricular Activities
WCU Women's Ice Hockey Club, President, 2021-2022 WCU Women's Ice Hockey Club, Secretary, 2022-Present Marketing Intern, WCU Ice Hockey Club, 2024-2025
Timeline
Educator
Lululemon
11.2024 - Current
Strength & Conditioning Coach
TPH Philly
08.2024 - Current
Server Bartender
Greystone Oyster Bar
05.2024 - 10.2024
Server & Manager
Two Birds Café
02.2023 - Current
Operations Supervisor
Lifetime
03.2021 - 11.2023
Bachelor of Science - Exercise Science Specialist Candidate
West Chester University of Pennsylvania
Associate of Science - Business Administration
Delaware County Community College
Bachelor of Science - Biology
Salve Regina University