Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CLAUDIA MORA

Manassas,VA

Summary

10+ years of childcare services committed to fostering well being, demon states strong problem solving and communication abilities, eager to further develop therapeutic expertise and contribute to patient recovery journey also have 6+ years experienced of customer service agent and whisper interpretation services in Spanish/English. Looking to obtain a challenging and rewarding position that will provide positive growth utilizing my extensive skills and experience. Strong dedicated to helping anyone resolve issues and cultivating a positive image of the company. Excel in both team environment and alone. Proven ability to listen attentively solve problems quickly and efficiently and create high-quality professional relationship with callers. Fully committed to following company procedures and winning loyal customers.

Overview

7
7
years of professional experience

Work History

Secretary/Receptionist

Umanzor's trucking
06.2016 - 10.2020
  • Monitored and evaluated drivers performance on a daily basis
  • Cordinated with dispatcher's to ensure timely deliveries of shipments
  • Maintained and enhance industry standard trucking company
  • Supported bussiness development/Multi-tasked

Elenas Daycare

Babysitter
01.2014 - 07.2020
  • served and prepared food/snacks
  • trusted to watch over groups of 6 plus kids
  • made sure to actively join kids in playtime at least once per day
  • was in charged of Changing diapers
  • Dressing children
  • Preparing food
  • Being punctual
  • Being creative and playful
  • Being active and healthy
  • Being trustworthy

Medical receptionist/ Interpreter

Fruitvale center
02.2016 - 06.2018
  • Provides accurate rendition of a written text in one language to an oral message in another language
  • Cultivated a deep understanding of language nuances and cultural differences
  • Greeted and checked in patients
  • Updated patients information in computer system
  • Scheduled patients appointments
  • Worked on CNA schedules
  • Incharge of inventory
  • Project manager

Education

High school or equivalent - Health and medicine

Arroyo high school
San Lorenzo, Ca
06.2014

Other - Medical

Eden area R.O.P
Hayward, Ca
06.2014

Other - Medical records

Internship
Hayward, Ca
06.2014

Skills

  • creative learning strategies
  • curriculum development
  • child development skills
  • positive reinforcement
  • experiential learning
  • Verbal and written communication
  • Customer service
  • HIPAA guideline compliance
  • Bilingual Representative
  • Receptionist

Languages

Spanish
Native or Bilingual

Timeline

Secretary/Receptionist

Umanzor's trucking
06.2016 - 10.2020

Medical receptionist/ Interpreter

Fruitvale center
02.2016 - 06.2018

Elenas Daycare

Babysitter
01.2014 - 07.2020

Other - Medical

Eden area R.O.P

Other - Medical records

Internship

High school or equivalent - Health and medicine

Arroyo high school
CLAUDIA MORA