Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Gianna Clare

Staten Island,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experience with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Secretary/Receptionist

VC Contractors
Staten Island, NY
01.2023 - Current
  • Updated and recorded customer or client information to maintain accounts.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.

Restaurant Hostess

Reggiano's Brick Oven Pizzaria
Staten Island, NY
08.2020 - Current
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Developed strong professional relationships with employees and clients through effective customer service skills.
  • Greeting customers who walked in and seating them.
  • Cash register experience.

Camp Counselor

Our Lady Star Of The Sea Catholic Primary School
Staten Island, NY
06.2023 - 08.2024
  • Provided first aid and responded to emergencies, maintaining camper safety as the top priority.
  • Recognized and implemented safety standards to minimize incidents or accidents.
  • Welcomed participants and directed to assigned areas.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.

Hostess

Domincos
Staten Island, NY
06.2022 - 09.2023
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Answered telephone to provide dining information and take reservations.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

High School Diploma -

Saint Joseph By The Sea
New York, NY
06.2022

Associate of Applied Science - Nursing

College of Staten Island
Staten Island, NY

Some College (No Degree) - English Education

Monmouth University
West Long Branch, NJ

Skills

  • Phone reception
  • Confidentiality
  • Organization
  • Spreadsheet management
  • Customer service
  • Verbal and written communication
  • Sales and marketing
  • Multitasking
  • Problem research and resolution
  • Creative mindset
  • Positive engagement
  • Time management
  • Public speaking
  • Leadership

Affiliations

  • Monmouth University, Delta Phi Epsilon
  • Position withheld - Member At Large

Timeline

Camp Counselor

Our Lady Star Of The Sea Catholic Primary School
06.2023 - 08.2024

Secretary/Receptionist

VC Contractors
01.2023 - Current

Hostess

Domincos
06.2022 - 09.2023

Restaurant Hostess

Reggiano's Brick Oven Pizzaria
08.2020 - Current

High School Diploma -

Saint Joseph By The Sea

Associate of Applied Science - Nursing

College of Staten Island

Some College (No Degree) - English Education

Monmouth University

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Gianna Clare