Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathy Alvarez

Cotulla,TX

Summary

Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

18
18
years of professional experience

Work History

Secretary/Receptionist

Munoz 24 Hr Towing
Cotulla, TX
02.2007 - Current
  • Answer and make phone calls
  • Make appointments with costumers
  • File and fax paper work
  • Mail out notification letters
  • Write out notification letters
  • Assist with owners and management
  • Manage meetings
  • Work with Microsoft and Excel
  • Input data

Front Desk Receptionist

Home Town Health Care
Cotulla, TX
02.2014 - 05.2016
  • Answer and make calls
  • Schedule appointments
  • Check in patients
  • Send our referrals
  • File and fax paperwork
  • Work with Microsoft
  • Scan receipts
  • Insurance verification

Education

High school diploma -

Dilley High School
Dilley, TX
05.2006

Skills

  • Front Desk
  • Multi-line Phone Systems
  • Typing
  • Medical Office Experience
  • Medical Scheduling
  • Insurance Verification
  • Medical Receptionist
  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Office
  • Office administration
  • Phone etiquette
  • Customer Service

  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Multi-line phone systems
  • Mail distribution
  • HIPAA guideline compliance
  • Type data tracking
  • Phone reception
  • Reception functions
  • Filing experience
  • Office supply inventory
  • Microsoft office
  • Customer relations and communications
  • Customer and client relations
  • Excel spreadsheets
  • Administrative support
  • Database entry
  • Scheduling

Timeline

Front Desk Receptionist

Home Town Health Care
02.2014 - 05.2016

Secretary/Receptionist

Munoz 24 Hr Towing
02.2007 - Current

High school diploma -

Dilley High School
Cathy Alvarez