Claudia Navarro
Calexico,CA
Summary
- Retail Assistant Manager with 9 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.
- Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment.
Overview
10
10
years of professional experience
Work History
Construction Labor
RES Group
Dateland, AZ
12.2023 - 04.2024
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Observed safety regulations on job sites to minimize accidents.
- Wire management , Installing CAB, L brackets and hangers.
- Supported project managers in achieving deadlines, assisting in various tasks as required.
- Helped with LBD Installation.
- Helped with BLA Installation.
- VOC testing.
- Remediation and Troubleshoot.
Office Clerk
One Stop Finger Prints
El Centro, CA
03.2021 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
- Live scan operator and complete the request form for live scan service, then sent securely via electronic transmission to the appropriate FBI or DOJ-certified channeling agencies for background check processing.
- Followed security protocols to protect sensitive and proprietary information.
- Maintained payroll information by calculating, collecting, and entering data.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Provided support during financial audits by preparing relevant documentation related to payroll transactions.
Assistant Manager
Skechers
Calexico, CA
06.2017 - 03.2021
- Responsible for opening and store closing procedures, Team leadership and motivation collaborate with employees to achieve sales goals.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Manger : Mayra Millan (760)768-8929
Key Holder Manager
U.S. Polo
10.2014 - 07.2017
- Responsible for opening and store closing procedures
- Schedule, train, and coach employees to maximize sales revenue, customer service, and daily tasks such as merchandising
- Prepare bank deposits, keep an accurate record of weekly shipments of merchandise, and adding them to store inventory in our system
- Make best use of store space by organizing display designs, change price points, and made product placement adjustments depending on customer trends
- Supervisor: Laura Phone: 760-768-8595
Head Cashier
Guess
03.2014 - 10.2014
- Balance cashiers’ tills and correct any discrepancies
- When manager is not present, perform the role of supervising cashiers and ensure they are performing their duties accurately
- Making sure price points accurately reflect our sales ad
- Supervisor: Diana Verdugo Phone:760-768-2023
Education
High School Diploma -
Calexico High School
Calexico, CA06.2006
Skills
- Worksite safety
- OSHA Regulations
- Customer Service
- Team Supervision
- Document and File Management
- Inventory Management
Other
I am currently exploring new opportunities. I am a fast learner who works well with others. I have a flexible schedule which allows me to work different shifts depending on the needs of the business.
Languages
Spanish
Professional Working
Timeline
Construction Labor
RES Group
12.2023 - 04.2024
Office Clerk
One Stop Finger Prints
03.2021 - 12.2023
Assistant Manager
Skechers
06.2017 - 03.2021
Key Holder Manager
U.S. Polo
10.2014 - 07.2017
Head Cashier
Guess
03.2014 - 10.2014
High School Diploma -
Calexico High School