Summary
Overview
Work History
Education
Skills
Accomplishments
Education
Timeline
Generic

Claudia Paniagua

Herndon,US

Summary

Motivated and professional, with a pleasant and hardworking personality. Responsible banker with experience handling money, and assisting members with product identification, loans applications and referrals.

Overview

12
12
years of professional experience

Work History

Banker/teller

Northwest Federal Credit Union
11.2023 - Current
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Educated customers on features and benefits of banking products and services.
  • Opened, closed, and updated accounts for customers.
  • Balanced teller drawers and ATM cash.
  • Can take mortgages applications and NMLS certified

Teller

Wells Fargo & Company
09.2022 - 10.2023
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Specimen Processor

Antech Diagnostics
05.2021 - 09.2022
  • Receives and prepares samples for laboratory analyses
  • Accurately process standard requisitions per approved procedures at a rate of 72 accessions per hour , heartworm multi-test forms at a rate of 150 accessions per hour, fecal multi-test forms at a rate of 165 accessions per hour, and 2-D requisitions at a rate of 90 accessions per hour
  • Removes specimens from transport bags enter patient data, label samples and aliquot as needed for multiple testing
  • Sort samples for distribution throughout the lab (X-rays, Coggins, cytology, etc.)
  • Scan tubes into storage racks and enter specimen data into database to verify the accuracy of information.

Dental Assistant

Apex Endodontics
02.2019 - 11.2020
  • Scheduling patient appointments and assisting before, during, and after a root canal
  • During these procedures, I helped the Doctor clean the patient's mouth, pass tools to the dentist, or monitor the patient's wellbeing and comfort.

Customer Service Cashier

Kohl's
12.2013 - 01.2019
  • Request credit
  • Explains email ask to complete the survey and thanks the costumer
  • Responds appropriately to pos backup calls and service desk calls
  • Assist at POS, Jewelry and Costumer Service as needed and complies with the company’s 2 in a line standard.

Education

Northern Virginia Community College
Annandale, VA

Skills

  • Customer service
  • Microsoft Office
  • Data Entry
  • Northern Virginia Community College - Some college
  • Work Task Prioritization
  • Visual Representations
  • Conversant in Spanish
  • Customer Satisfaction
  • Cooperative Attitud
  • Product Recommendations
  • Customer Service and Assistance

Accomplishments

  • Achieved Result through effectively helping with Task.

Education

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Timeline

Banker/teller

Northwest Federal Credit Union
11.2023 - Current

Teller

Wells Fargo & Company
09.2022 - 10.2023

Specimen Processor

Antech Diagnostics
05.2021 - 09.2022

Dental Assistant

Apex Endodontics
02.2019 - 11.2020

Customer Service Cashier

Kohl's
12.2013 - 01.2019

Northern Virginia Community College

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Claudia Paniagua