Claudia Perez
Arlington,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Showcasing exceptional administrative skills and a knack for candidate screening. Adept at fostering team collaboration and leveraging Microsoft Office to streamline operations. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
19
19
years of professional experience
Work History
Admin Assistant/ Recruiter
People Source Staffing
Arlington, TX
02.2024 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Collaborated with hiring managers to understand job requirements and expectations.
- Developed recruiting strategies to identify qualified candidates and build network.
- Studied job descriptions and qualifications to determine applicant requirements.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Collaborated with HR leadership regarding candidate salary determinations.
- Assisted with writing job postings and job descriptions for boards.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Phone screening applicants that came in through Indeed.
Infant Nanny
Self Employed
Arlington, TX
12.2023 - 02.2024
- Provided a nurturing environment for infants, ensuring their safety and well-being at all times.
- Prepared nutritious meals and snacks for infants according to dietary guidelines, contributing to their overall health and wellbeing.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Taught children everyday skills and language.
- Implemented sleep training techniques as needed, resulting in improved sleep patterns for the infant.
Admin Assistant/Recruiter
KP Staffing
Irving, TX
01.2022 - 08.2023
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Advertised job opportunities on social media platforms and job boards.
- Developed recruiting strategies to identify qualified candidates and build network.
- Run E-Verify, I-9, Background Checks, and OAG
- Helped with check ins for new workers
- Phone screening for potential applicants
- Studied job descriptions and qualifications to determine applicant requirements.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Operated and maintained applicant tracking and candidate management systems.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
Recruiter/Safety Assistant Manager
Kerry Foods
Fort Worth, TX
01.2019 - 12.2021
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Advertised job opportunities on social media platforms and job boards.
- Collaborated with hiring managers to understand job requirements and expectations.
- Assist with safety paperwork and update safety records
- Report injuries
- Assure all Safety Data Sheets and updated and filed correctly
- Train employees with lock out tag out
- Assure all employees are up to date with Awareness Training and PPE
CSR
Empire Today Flooring
El Paso, TX
06.2016 - 06.2018
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Streamlined communication between departments, ensuring timely resolution of customer concerns.
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
Title Examiner
GC Services
El Paso, TX
09.2005 - 09.2009
- Skillfully negotiated resolutions to complex title discrepancies that facilitated smooth property transfers.
- Reduced errors in title examinations through diligent verification of property records and legal descriptions.
- Identified potential risks or concerns during the title examination process, proactively addressing them to minimize delays.
- Enhanced client satisfaction by providing accurate and timely title reports and documentation.
- Kept detailed records of each case, ensuring accurate information was readily available when needed for future reference or audits.
- Supported fellow Title Examiners with training on best practices, contributing to a more skilled team overall.
- Communicated with customers to resolve common title issues.
- Calculated and remitted state sales tax, service, and other charges.
- Entered title and vehicle information into database.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Handled cash and credit card payments accurately.
- Coordinated price adjustment between buyers and sellers.
Education
High School Diploma -
Sunset High School
El Paso, TXSkills
- Candidate Screening
- Administrative Skills
- Recruiting and Sourcing
- Team Collaboration
- New Hire Training
- Training and Onboarding
- Working Knowledge of Microsoft Office, Siebel, Teams, Word, Excel, Outlook
- Ability to Multi-Task
- Attention to Detail
- Fast learner
- Excellent verbal and written communication skills
- Bilingual
Languages
Spanish
Full Professional
Timeline
Admin Assistant/ Recruiter
People Source Staffing
02.2024 - Current
Infant Nanny
Self Employed
12.2023 - 02.2024
Admin Assistant/Recruiter
KP Staffing
01.2022 - 08.2023
Recruiter/Safety Assistant Manager
Kerry Foods
01.2019 - 12.2021
CSR
Empire Today Flooring
06.2016 - 06.2018
Title Examiner
GC Services
09.2005 - 09.2009
High School Diploma -
Sunset High School