Claudia Prado
Livermore,CA
Summary
Professional in supported living sector, prepared to excel in providing compassionate care. Extensive experience in delivering essential daily living support, ensuring clients' well-being and comfort. Reliable team member with focus on collaboration and adaptability, skilled in communication and problem-solving.
Overview
13
13
years of professional experience
Work History
SLS Stands for Supported Living Services
Sentry Living Solutions
11.2023 - Current
- Ensured client safety and well-being by promptly responding to emergencies and escalating issues as necessary.
- Enhanced client independence by developing and implementing personalized goal plans.
- Maintained open lines of communication with families, keeping them informed about their loved ones'' progress and any concerns that arose during service provision.
- Assisted clients in maintaining personal hygiene, providing assistance with daily living activities such as bathing, grooming, dressing, and toileting.
- Contributed to an atmosphere of teamwork among staff by regularly sharing insights, offering support, and collaborating on client-centered strategies.
- Supported individuals in developing social skills by facilitating community integration opportunities and organizing group outings.
- Documented all aspects of client care thoroughly in accordance with company policies and state regulations.
- Improved quality of life for clients through consistent monitoring and adjustment of individual support plans.
Clerk customer service
Safeway
01.2021 - 08.2023
- Screening calls, certified in vita taxes Schedule Coordinator for all staff, Sending Referrals for clients to obtain the programs they were in of Food Distribution
- Assisted families with programs they needed of
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Family Resource Aid
Yolo County Children's Alliance
01.2020 - 01.2021
Day Care Assistant
Little Playmate Child Daycare
01.2017 - 01.2019
- Supervise and monitor the safety of children
- Prepare meals and organize mealtimes and snacks for children
- Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime
Caregiver
Aviva In Home Care
01.2015 - 01.2017
- Work in the home and help clients with daily activities, such as bathing and bathroom functions, feeding grooming, taking medication, and some housework
- Assisted clients with scheduling and keeping appointments with doctor
- Provide or arrange transportation and save as companion for clients
Cashier Assistant
Marshalls
01.2012 - 01.2015
- Welcoming customer, answering their question, help them locate items, and providing advice or recommendations
- Operating scanners, scales, cash register, and other electronics
- Accepting payments, ensuing all prices and quantities are accurate and providing a receipt to every customer
Education
Diploma -
Will C. Wood High School
01.1993
Skills
- Ability to multitask
- Excel in interpersonal skills
- Strong attention to detail and organization
- Communication skills
- Critical thinking
- Problem solving
- Adaptability
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
SLS Stands for Supported Living Services
Sentry Living Solutions
11.2023 - Current
Clerk customer service
Safeway
01.2021 - 08.2023
Family Resource Aid
Yolo County Children's Alliance
01.2020 - 01.2021
Day Care Assistant
Little Playmate Child Daycare
01.2017 - 01.2019
Caregiver
Aviva In Home Care
01.2015 - 01.2017
Cashier Assistant
Marshalls
01.2012 - 01.2015
Diploma -
Will C. Wood High School
References
- Rosalia Noyola, 9162892793, rosalia.noyola@gmail.com
- Thomas Hicky, 5103779982, Tbhickeyjr@aol.com
- Esmeralda Moreno, 8189122827, callemaerlad@yahoo.com
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