Nicole Atkinson
Colton,CA
Summary
Detail-oriented team player who is proficient in using independent decision-making skills and sound judgement to positively impact company success.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Supported Living Services Provider
New Living Options
10.2023 - Current
- Demonstrated strong time management skills by maintaining consistent schedules and routines for clients, leading to increased stability within their daily lives.
- Monitored clients progress over time through detailed documentation and regular evaluations of achievement benchmarks.
Program Manager
California Resource Services
02.2023 - 10.2023
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Program Assistant
California Resource Services
02.2022 - 02.2023
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Increased participant satisfaction by regularly evaluating feedback and making necessary adjustments
Supported Living Services Provider
New Living Options
01.2019 - 01.2022
- Promoted a positive living environment by proactively addressing potential conflicts and fostering strong relationships among residents delivering consistent excellence in care.
Caregiver
In Home Care Agency
09.2018 - 01.2019
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Program Supervisor
The MENTOR Network
07.2017 - 09.2018
- Enhanced team productivity through effective delegation, task prioritization, and clear communication.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
Direct Support Professional
The MENTOR Network
09.2015 - 07.2017
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for over 50 consumers throughout their day-to-day lives.
- Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
Certification
First Aid/CPR AED
Timeline
CNA - Certified Nurse Assistant
03-2024
HHA - Home Health Aide
03-2024
Supported Living Services Provider
New Living Options
10.2023 - Current
Program Manager
California Resource Services
02.2023 - 10.2023
First Aid/CPR AED
02-2023
Program Assistant
California Resource Services
02.2022 - 02.2023
Supported Living Services Provider
New Living Options
01.2019 - 01.2022
Caregiver
In Home Care Agency
09.2018 - 01.2019
Program Supervisor
The MENTOR Network
07.2017 - 09.2018
Direct Support Professional
The MENTOR Network
09.2015 - 07.2017
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