Claudia Quezada
Thornton,CO
Summary
Highly skilled and enthusiastic professional with more three years of experience managing operations in patient-centric medical industry. Successfully oversee medical claims, and patient services. Excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
Work History
Bilingual Referral Coordinator
CU Family Health Clinic Sheridan Campus
Denver , CO
04.2024 - Current
- Assisted in the development of referral processes and procedures.
- Maintained accurate records of all referrals, including contact information and follow-up activities.
- Created reports on referral activity and outcomes.
- Reviewed medical records to determine if additional services are needed prior to making a referral.
- Performed data entry related to referrals into electronic health record systems.
Medical Claims Specialist
Global Medical Response
Greenwood Village , CO
04.2019 - 12.2023
- Managed high volume of claims, consistently meeting deadlines without compromising accuracy or quality
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations
- Reduced claim processing errors by conducting thorough investigations and accurately interpreting policy details
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
Senior Phlebotomist
CSL Plasma
Denver
04.2018 - 01.2019
- Enhanced patient experience through compassionate care and bilingual communication during blood draw procedures
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
Education
Bachelor of Science - Ecology And Evolutionary Biology
University of Colorado At Boulder
05.2020
Skills
- Scheduling and Planning
- Research experience
- Patient Confidentiality
- Documentation Review in EHR Systems
- Organizational Skills
- Effective communication abilities
- Team Management
- Compliance Monitoring
Timeline
Bilingual Referral Coordinator
CU Family Health Clinic Sheridan Campus
04.2024 - Current
Medical Claims Specialist
Global Medical Response
04.2019 - 12.2023
Senior Phlebotomist
CSL Plasma
04.2018 - 01.2019
Bachelor of Science - Ecology And Evolutionary Biology
University of Colorado At Boulder
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