Summary
Overview
Work History
Education
Skills
Certification
English ans spanish speaker
Languages
Timeline
OperationsManager
Claudia Ragsdale

Claudia Ragsdale

Sherman Oaks,CA

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines, professional costumer service skills, outdoor sales experience, license life insurance agent, notary public and certified loan signing agent open to learn new skills in final expences market.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Caregiver

State Of California IHSS
07.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Airbnb Host

Villa Las Victorias
07.2021 - Current
  • Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
  • Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
  • Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
  • Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.

Loan Signing Agent

Bear Realtor
01.2021 - Current
  • Reduced errors in signed documents, ensuring accurate information through meticulous review procedures.
  • Expedited the loan signing process for faster completion rates with thorough attention to detail.
  • Maintained strict confidentiality of borrower information, adhering to industry standards and regulations.
  • Implemented effective communication methods between team members and stakeholders involved in the loan process.

Certified Notary Public

Self Employed Services
03.2013 - Current
  • Improved document accuracy by diligently reviewing and verifying signatures in notarized documents.
  • Increased efficiency in processing documents by organizing workspace meticulously for easy access to necessary tools and resources.
  • Attended relevant conferences and workshops, continuously enhancing expertise within the field.
  • Educated clients about the importance of proper identification for notarial transactions, enhancing overall understanding and compliance.

Customer Service Representative

Ok Travel
12.2019 - 03.2021
  • Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
  • Delivered exceptional customer service, resolving issues promptly and ensuring client satisfaction.
  • Increased customer service ratings through personable service.
  • Coordinated customer service team projects, achieving successful on-time completion.
  • Checked documents for accuracy and correct signing before notarizing.

Life Insurance Agent

National Life Insurance Company
09.2019 - 09.2020
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.

Telemarketing Sales Representative

Sears Marketing Center
03.2003 - 01.2006
  • Contributed to the development of new sales scripts by incorporating successful tactics gained from experience and industry trends.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Maintained a high level of accuracy when inputting customer data into company CRM systems, ensuring proper tracking of leads and sales conversions.

Telscape

Sales Rep Employment
07.1998 - 01.2003
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

California Alternative High School
Lomita, CA
06.2002

Skills

  • Respectful and compassionate
  • Time management
  • Problem-solving
  • Emotional support
  • Strong ethics
  • Relationship building
  • Verbal and written communication skills
  • Team collaboration
  • Client documentation
  • Language fluency
  • Compassion and empathy
  • Active listening
  • Social interaction
  • Fast learner

Certification

Microsoft office, apartment and property management, loan signing agent, notary public, life Insurance Agent

English ans spanish speaker

reads, writes and speaks English and spanish

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Caregiver

State Of California IHSS
07.2023 - Current

Airbnb Host

Villa Las Victorias
07.2021 - Current

Loan Signing Agent

Bear Realtor
01.2021 - Current

Customer Service Representative

Ok Travel
12.2019 - 03.2021

Life Insurance Agent

National Life Insurance Company
09.2019 - 09.2020

Certified Notary Public

Self Employed Services
03.2013 - Current

Telemarketing Sales Representative

Sears Marketing Center
03.2003 - 01.2006

Telscape

Sales Rep Employment
07.1998 - 01.2003

High School Diploma -

California Alternative High School

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Claudia Ragsdale