Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Claudia Ramos

Hialeah,FL

Summary

Dedicated newly registered graduate nurse eager to begin my career in patient care. Passionate about providing high-quality, evidence-based care while continuously learning from experienced nurses and supervisors. Committed to bringing my best efforts to support patients' well-being, enhance teamwork, and grow as a professional in a dynamic healthcare environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Quality Department Supervisor

CANO HEALTH
01.2022 - Current
  • Monitoring Timecards and PTO Balance:
  • Ensure accurate tracking of associates' work hours.
  • Verify and manage Paid Time Off (PTO) balances to maintain proper records.
  • Address discrepancies or issues with timecard entries.
  • Providing Training:
  • Facilitate training programs to ensure your team is up-to-date on relevant processes and procedures.
  • Offer guidance on quality standards, helping associates understand best practices.
  • Ensure new hires are onboarded effectively and that existing team members receive continued education as needed.
  • Assisting with Questions and Issues:
  • Be a point of contact for team members when they have questions related to their roles, processes, or any operational concerns.
  • Support associates in solving problems or overcoming challenges in their day-to-day tasks.
  • Foster an environment where associates feel comfortable asking for help or clarification.

Quality Specialist

CANO HEALTH
01.2020 - 01.2022
  • Proactively reached out to patients to remind them about preventive screenings and lab tests, ensuring timely completion.
  • Coordinated and scheduled patient appointments, optimizing their access to necessary healthcare services.
  • Collaborated with primary care doctors to confirm medication refills were processed and available at the pharmacy.
  • Communicated with patients to notify them when their medication was ready for pickup, ensuring continuity of care.

Education

High School Diploma -

Miami Springs Senior High School
01.2020

Associate of Science - Nursing

New Professions Technical Institute
Miami, FL
11-2024

Bachelor of Science - Nursing

Grand Canyon University
Phoenix, AZ
11-2026

Skills

  • Bilingual: English & Spanish
  • Leadership skills
  • Staff supervision
  • Employee performance evaluation
  • Interactive communication skills
  • Workflow optimization
  • Coaching and mentoring
  • Policy enforcement
  • Conflict de-escalation
  • Detailed Oriented
  • Computer Literacy
  • Microsoft Office
  • ECW
  • Avaiility
  • Quest
  • Labcorp

Certification

Registered Nurse 2025

Basic Life Support (BLS) 2025

Timeline

Quality Department Supervisor

CANO HEALTH
01.2022 - Current

Quality Specialist

CANO HEALTH
01.2020 - 01.2022

High School Diploma -

Miami Springs Senior High School

Associate of Science - Nursing

New Professions Technical Institute

Bachelor of Science - Nursing

Grand Canyon University

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