CLAUDIA ROCHIN

Residential cleaning Consultant

As a legal Account Representative my duties were to make and receive calls to and from individuals that had a 3 month or more past due Account with a certain company. Our main goal was to help them get back on track with their accounts before it was charge off and avoid possible law suit. Arrange payment plans. Negotiate with 3rd parties who would hire a Debt consultant companies to arrange a payment plan that would better suit them.

• Customer service
• Work with other team members in other areas
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• cash registers
• Provide great service to all guests

• keeping store clean and organized
• Processed guest payments through cash registers or credit card machines in an accurate manner.
• Work in other areas when needed
• Help customer's over the phone
• Greeted guests upon arrival and provided excellent customer service.