Claudia Rodriguez
San Antonio,TX
Summary
Seasoned Payroll Specialist with vast knowledge of preparing and submitting payroll-related reports. Comfortable with maintaining confidential and sensitive employee information to comply with payroll policies and procedures.
Overview
28
28
years of professional experience
Work History
Payroll Specialist
Goodwill Industries Of San Antonio
10.2019 - 07.2024
- Preform time evaluation and time transfer processes, ensuring accurate and timely payroll processing for multiple departments
- Monitor and validate employee attendance, hours worked, vacation, sick leave, and other time-related data, ensuring compliance with organizational policies and deadlines
- Identify and evaluate timekeeping errors, investigate discrepancies, and ensure corrective actions are taken to maintain accurate records
- Respond to employee inquiries regarding time and attendance, providing clear guidance on system navigation, policies, and procedures
- Serve as the first line of support for time-related data issues, assisting employees with payroll discrepancies, missed punches, and schedule adjustments
- Validate and test system changes and updates related to timekeeping and attendance, ensuring
- Managed payroll data entry and processing for new employees to comply with predetermined company guidelines.
Technician
Goodwill Industries of San Antonio, (Randolph AFB)
05.2018 - 05.2019
- Researched and understand government required policies, directives to assist Air Force Military and civilians with inquires across a broad spectrum of Human Resource (HR) and personnel transactions
- Responded to questions and directed to the office of primary responsibility
- Payroll Administration and research
- Handled confidential information; maintained and updated accordingly
- Quickly adapting and implementing changes to Air Force HR policies and procedures
Loan Specialist, Notary
FirstMark Credit Union
10.2012 - 10.2015
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Consistently met or exceeded monthly sales targets, contributing significantly to the department''s success.
Personal Banker, Notary
Chase Bank
01.2009 - 07.2012
Support Specialist III
Chase Bank Card Services
02.2005 - 12.2008
Acct/Loan Specialist, Notary
Security Service FCU
06.2000 - 10.2003
Court Bailiff (Intern)
Bexar County
01.1997 - 06.2000
Education
Associate of Science - Criminal Justice
Alamo Community College
San Antonio, TXTimeline
Payroll Specialist
Goodwill Industries Of San Antonio
10.2019 - 07.2024
Technician
Goodwill Industries of San Antonio, (Randolph AFB)
05.2018 - 05.2019
Loan Specialist, Notary
FirstMark Credit Union
10.2012 - 10.2015
Personal Banker, Notary
Chase Bank
01.2009 - 07.2012
Support Specialist III
Chase Bank Card Services
02.2005 - 12.2008
Acct/Loan Specialist, Notary
Security Service FCU
06.2000 - 10.2003
Court Bailiff (Intern)
Bexar County
01.1997 - 06.2000
Associate of Science - Criminal Justice
Alamo Community College
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