Claudia Rosales
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Transportation Supervisor
Caesar Palace
08.2023 - Current
Hotel Ops Shift Manager
The M Resort
01.2022 - 08.2023
Front Desk Supervisor
Suncoast
01.2021 - 01.2022
Front Desk Supervisor
The Flamingo
09.2018 - 01.2020
VIP Guest Service Agent
The Flamingo
10.2013 - 09.2018
Housekeeping Assistant Manager
The Flamingo
04.2011 - 10.2013
Education
Medical Admin Asst -
Academy of Healing Arts
01.2008
Diploma -
El Dorado High School
01.2003
Skills
- Fluent in English & Spanish
- Telephone etiquette
- Multi-Tasking
- Computer Literate (MS Office)
- 15 Years of Customer Service
- Scheduling
- Coordination
- Safety Compliance
- Transportation Management
- VIP Services
- Guest Experiences
- Reservations Management
- Staff Scheduling
- Staff Training
- Employee Performance Reviews
- Training and Mentoring
Timeline
Transportation Supervisor
Caesar Palace
08.2023 - Current
Hotel Ops Shift Manager
The M Resort
01.2022 - 08.2023
Front Desk Supervisor
Suncoast
01.2021 - 01.2022
Front Desk Supervisor
The Flamingo
09.2018 - 01.2020
VIP Guest Service Agent
The Flamingo
10.2013 - 09.2018
Housekeeping Assistant Manager
The Flamingo
04.2011 - 10.2013
Medical Admin Asst -
Academy of Healing Arts
Diploma -
El Dorado High School
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