CLAUDIA ROSS
Ruston,US
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level law enforcement position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Waffle House
12.2022 - Current
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
- Was frequently complimented by customers for going above and beyond my normal responsibilities.
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.
- Kept a high level of cleanliness and sanitation.
- Made sure that the kitchen was kept clean and free of debris and water.
- Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies.
- Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
- Served the needs of more than 5 customers in a busy environment.
- Greeted regular customers and maintained relationships with them.
- Took credit card, cash, and gift certificate payments and gave cash transactions change.
Team Member
Buff City Soap
10.2022 - 12.2022
- Formed strong bonds with my coworkers and managers.
- I'm in charge of display, packing, picking, and machine operation.
- I'm in charge of product preparation and service.
- Increased productivity by keeping meticulous records of daily progress and identifying and correcting flaws.
- Was able to keep my productivity goals by resolving issues in a timely manner.
- Kept the work structure up to date by updating all job requirements and job descriptions.
- Dismantled boxes and cartons and disposed of the trash in proper cardboard bins.
- Worked well with other employees to ensure a smooth and efficient service.
Certified Shift Manager
Mcdonald's
05.2019 - 08.2022
- Ensured that all relevant regulatory employment rules and standards were followed.
- Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
- Set and maintained realistic goals that were realistic.
- Kept track of the temperature in the cases, shelves, and storage areas, and reported any problems to the manager.
- Was in charge of cash receipts, which included counting registers and calculating profit at the end of each shift.
- Kept the store floor clear of shopping carts and hand baskets.
- Recruited, hired, and trained multiple employees for the marketing and sales department.
- Keep meat products at the proper temperature and humidity.
- Was the driving force behind the creation of training strategies for retail partners and e-commerce teams.
- Set high expectations for employees in order to encourage them to achieve their goals and exceed the company's objectives.
- Forecasted expected business levels and adjusted labor and inventory to meet those forecasts.
- Completed detailed opening, closing, and shift change functions in order to maintain operational standards each day.
Front End Attendant
Walmart Neighborhood Market
08.2021 - 05.2022
- Assisted customers in locating appropriate product store locations, answered product questions, and provided solutions to various issues.
- Examined and resolved discrepancies between accounting data and cash drawer data.
- Helped customers by answering their questions and completing their requests.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Set up new sales displays every week.
- Handled POS transactions such as checks, cash, credit card purchases, and refunds.
- Assisted customers in locating and selecting merchandise in any store department.
Education
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA12-2025
High School - undefined
John Curtis Christian School
River Ridge, LA01.2020
Skills
- Dedicated work ethic
- Consistently dependable
- Adaptable learner
- Approachable team member
- Effective problem resolution
- Collaborative team work
Certification
- SafeServ Certified: Food Handler
- ServSafe
Timeline
Server
Waffle House
12.2022 - Current
Team Member
Buff City Soap
10.2022 - 12.2022
Front End Attendant
Walmart Neighborhood Market
08.2021 - 05.2022
Certified Shift Manager
Mcdonald's
05.2019 - 08.2022
High School - undefined
John Curtis Christian School
Bachelor of Science - Criminal Justice
Grambling State University