Claudia Santiago
Las Vegas,NV
Overview
4
4
years of professional experience
Work History
Prior Authorization Coordinator
Desert Radiology
05.2022 - Current
- Was able to expand my multi-tasking abilities
- Had to make sure I was very detail oriented and organized.
- Prepared and distributed denial letters, detailing reasons for denial reasons while maintaining an empathetic tone and practiced good customer service skills.
- Developed strong communication and time management skills.
Service Manager
Chipotle Grill
06.2019 - 05.2022
- Trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Encouraged constructive criticism.
- Took initiative in stressful situations, developing good problem solving skills.
- Learned to act proactively
Education
High School Diploma -
Ed W Clark High School
Las Vegas, NV06.2020
Skills
- Diagnostic Codes
- Pay attention to detail
- Developed fast computer skills
- Insurance Information Oversight
- Data Entry
- Customer Satisfaction
Timeline
Prior Authorization Coordinator
Desert Radiology
05.2022 - Current
Service Manager
Chipotle Grill
06.2019 - 05.2022
High School Diploma -
Ed W Clark High School
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