Summary

Overview

Work History

Education

Skills

Timeline

Claudia Seitz

Salt Lake City,UT

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

years of professional experience

Work History

Sales Associate / Social Media & Content Creator

Salty Peaks Snowboard Shop

09.2024 - 04.2026

Assisted customers in selecting snowboards and gear tailored to individual needs.
Educated customers on product features, benefits, and proper usage techniques.
Collaborated with team members to enhance customer service and sales strategies.
Developed promotional displays to highlight seasonal products and boost sales visibility.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Developed and executed engaging social media campaigns across multiple platforms.
Analyzed audience engagement metrics to inform content strategy and improve reach.
Collaborated with marketing team to align social media content with brand messaging.

Restaurant Hostess

Anna's House

01.2024 - 07.2024

Greeted and seated guests, ensuring positive first impressions and optimal dining flow.
Managed reservation systems to maximize seating efficiency during peak hours.
Trained new hosts on seating protocols, customer interaction, and restaurant policies.
Monitored dining area for cleanliness and readiness, upholding high standards of hospitality.
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.

Chiropractic Assistant Intern

Rivertown Family Chiropractic

08.2023 - 12.2023

Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
Managed therapy equipment setup, maintaining cleanliness and functionality for patient safety.
Answered phones to respond to customer questions, provide information and schedule appointments.
Assisted with billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
Promoted a welcoming atmosphere by greeting patients warmly upon arrival.
Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.

Sales Associate/Internet Team

Aspen Ski and Board

07.2020 - 05.2023

Assisted customers in product selection, ensuring satisfaction and enhancing sales opportunities.
Maintained knowledge of inventory and seasonal products to provide accurate recommendations.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
Collaborated with team members to develop effective merchandising strategies that increased product visibility.
Trained new associates on customer service protocols and sales techniques to improve team performance.
Conducted regular stock audits, identifying discrepancies and improving inventory accuracy.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Managed returns, exchanges and refunds in accordance with store policy.

front of the house staff

Rooster’s Wings

01.2022 - 07.2022

Responsible for Curbside Carryout service involving receiving customer phone orders, supervising packing orders, and delivering product to customers. Managed organizing customer seating and wait times. Worked in a team environment supporting wait staff.

Line Cook

Tommy’s Pizza

05.2021 - 08.2021

Provided quality customer service through receiving phone orders, creating and completing orders, following meal tickets and delivery to customers.
Performed opening and closing duties including, prepping ingredient items for the upcoming shift, turning necessary equipment on, as well as cleaning to health standards, and restocking ingredient items for following shift.
Proficient multitasker, working well under pressure, and limited time.