Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claudia Serrano-Zavala

Idabel,OK

Summary

Dynamic professional with experience at Tyson Foods and Save A Lot Foods, excelling in team collaboration and problem-solving. Proven ability to enhance productivity through effective communication and meticulous organization. Skilled in heavy lifting and safety procedures, consistently achieving operational excellence while fostering a positive work environment.

Overview

9
9
years of professional experience

Work History

General Laborer

Tyson Foods
01.2022 - Current
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Notified supervisors of defective equipment or material.
  • Increased productivity with effective communication and collaboration among team members.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Office Assistant

Performance Collision
02.2024 - 01.2025
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Purchased and maintained office supplies.

Assistant Manager

Save A Lot Foods
01.2016 - 12.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

High School Diploma -

Idabel High School
Idabel, OK
05.2013

Skills

  • Heavy lifting
  • Problem-solving
  • Time management
  • Attention to detail
  • Team collaboration
  • Safety procedures
  • Organization
  • Equipment operation

Languages

Spanish
Full Professional

Timeline

Office Assistant

Performance Collision
02.2024 - 01.2025

General Laborer

Tyson Foods
01.2022 - Current

Assistant Manager

Save A Lot Foods
01.2016 - 12.2021

High School Diploma -

Idabel High School
Claudia Serrano-Zavala