Summary
Work History
Education
Skills
Timeline
Generic

Claudia Silva

Monterey Park,CA

Summary

Experienced in working with young adults and seniors, providing the best practice where my leadership skills and experience will be and essential component in an organization to strategic plan, variable solutions to meet their needs and wants to each individual i serve. With pride and joy represent the company of employment with professionalism, courtesy and compassion to clients, provide and advocate to families and community. Support their mission of making the world a better and more friendly place.

Work History

CNA

El Arca Inc
Los Angeles
05142018 - 05102024
  • Assist clients with daily living tasks, take clients to community outings to participate in activities.
  • Ensuring the safety, comfort, and well-being of the individual.
  • Help navigate through daily challenges and provide emotional support and companionship.

Activity Coordinator

El Arca Inc
Los Angeles
11052022 - 05102024
  • Organized group outings to local parks, museums, and other attractions.
  • Adapted activities to meet the diverse needs and interests of participants, including those with physical or cognitive limitations.
  • Created lesson plans, arts and crafts projects, games, sports activities, and other educational programs.

Receptionist

El Arca Inc
Los Angeles, CA
07132023 - 06092024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Receptionist

Salud Digna Optical
Huntington Park
08052013 - 08142018
  • Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
  • Answered phones, scheduled appointments and managed patient information in the computer system.
  • Processed payments and maintained accurate records of transactions.
  • Scheduled and confirmed patient appointments and consultations.

Education

Postsecondary Vacational Educational Program - Certified Nurse Assistant

Technical College
South Gate, CA
03-2018

Diploma - Business Administration

UEI College
Huntington Park, CA
01-2014

High School Diploma -

Roosevelt High School
Los Angeles
06-2007

Skills

  • Compassionate communication
  • Compassion and Empathy
  • Maintaining confidentiality
  • Patient Care
  • Toileting assistance
  • Condition Monitoring
  • Mobility Assistance
  • Activity Coordination
  • Performing patient intakes
  • Case Management
  • Patient Management
  • Understands medical procedures
  • Patient Assessments
  • HIPAA Compliance
  • Reliable transportation
  • Light Housekeeping
  • Preparing meals
  • Meal Planning
  • Feeding Assistance
  • Behavioral Management
  • Documentation
  • Personal Hygiene Assistance

Timeline

CNA

El Arca Inc
05142018 - 05102024

Activity Coordinator

El Arca Inc
11052022 - 05102024

Receptionist

El Arca Inc
07132023 - 06092024

Receptionist

Salud Digna Optical
08052013 - 08142018

Postsecondary Vacational Educational Program - Certified Nurse Assistant

Technical College

Diploma - Business Administration

UEI College

High School Diploma -

Roosevelt High School
Claudia Silva