Experienced with patient care, including administering medications and monitoring vital signs. Utilizes strong communication and interpersonal skills to foster positive patient relationships and efficient team collaboration. Track record of providing compassionate and attentive care, ensuring patient comfort and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
LPN
Atlantic Health Urgent Care
08.2024 - Current
Provided compassionate support to patients and families during urgent medical situations.
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
Stock supplies and instruments for examination rooms.
Administered medications and treatments in accordance with physician orders and nursing protocols.
Assisted with diagnostic tests, ensuring accurate specimen collection and documentation.
Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Waitress
Tio's Taco and Tequila
08.2022 - 05.2024
Managed order processing efficiently, ensuring accuracy and timely delivery of food and beverages.
Provided exceptional customer service, enhancing guest satisfaction and loyalty.
Trained new staff on menu items and service protocols, promoting team cohesion and performance.
Implemented upselling techniques, increasing average check size through effective product recommendations.
Resolved customer complaints promptly, maintaining a positive dining experience for all guests.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Waitress
Yesterday's
01.2018 - 01.2020
Collaborated with kitchen staff to streamline communication, improving overall operational efficiency.
Coordinated dining room setup and maintenance, ensuring cleanliness and adherence to health standards.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Used cash registers and credit card machines to cash out customers.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.