Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Teacher
Kiddie Academy of Oviedo
09.2022 - Current
Offer quality and nurturing care to infants and toddlers
Maintain cleanliness and orderliness in the kitchen, daycare classroom, and school common area
Design and implement activities that promote the social, physical, and intellectual growth of children
Responsible for care and support to children.
Passionate about learning and committed to continual improvement.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated leadership skills in managing projects from concept to completion.
Strengthened communication skills through regular interactions with others.
Infant Teacher
Childtime Learning Centers
01.2022 - 09.2022
Observe each child to help them improve their social competencies and build self-esteem
Encourage children to interact with each other
Guide children to develop their artistic and practical skills
Organize nap and snack hours and supervise children to ensure they are always safe
Track children’s progress and report to parents
Communicate with parents regularly to understand the children’s background and psyche
Collaborate with other educators
Maintain a clean and tidy classroom consistent with health and safety standards.
Administrative Assistant
Hazard Custom Painting services
09.2020 - 10.2021
Schedule reports Account payables Schedule and coordinate staff meeting Prepare communications, such as memos, emails, and invoice.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Managed filing system, entered data and completed other clerical tasks.
Established administrative work procedures to track staff's daily tasks.
Warehouse Associate
Amazon
10.2019 - 01.2021
Handle products entering and leaving the warehouse
Reception of the products and subsequent location in their place of storage.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Performed inventory control, such as counting, and stocking merchandise.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Alternated goods in inventory by observing first-in and first-out approach.
Worked safely around moving machinery.
Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Loaded, unloaded, and moved material to and from storage and production areas.
Assembled pallets and crates for secure transportation of materials.
Maintained clean, orderly work environment free of hazards.
Counselor
YMCA
03.2019 - 12.2019
Before and after school.
Warehouse Worker
Educational Development Center
07.2018 - 12.2018
Picking
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Loaded, unloaded, and moved material to and from storage and production areas.
Strapped items down over protective padding to secure throughout transportation.
Maintained clean, orderly work environment free of hazards.
Call Center Representative I
Pacesetters
02.2018 - 07.2018
Make calls to customers offering new packages plan
Achieved the levels of sales for the month established by the company.
Sought out extra training opportunities to enhance customer relationship management abilities.
Responded to customer calls and emails to answer questions about products and services.
Trained staff on operating procedures and company services.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Exhibited high energy and professionalism when dealing with clients and staff.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Customer Service Representative
MAPFRE Insurance
04.2013 - 06.2017
Arrange the development and adjustment of products and services based on the objectives and goals of the company, to be competitive in the market and create differentiating factors with respect to the competition
Investigate in the market for possible innovations that can be placed in products and services associated with the target market, in order to attack in a timely manner, the potential needs of customers that allow them to be at the forefront
Carry out all the necessary procedures for the sale of the products and developed services.
Education
BBA - Recursos Humanos
IUTIRLA
Caracas, Distrito Capital
11.2004
Skills
Microsoft office
Telemarketing
Inside Sales
Banking
Windows
Customer service
Classroom Management
Lesson Planning
Child Development
Childcare needs
Certification
Certified CDA
Languages
Spanish
Timeline
Lead Teacher
Kiddie Academy of Oviedo
09.2022 - Current
Infant Teacher
Childtime Learning Centers
01.2022 - 09.2022
Administrative Assistant
Hazard Custom Painting services
09.2020 - 10.2021
Warehouse Associate
Amazon
10.2019 - 01.2021
Counselor
YMCA
03.2019 - 12.2019
Warehouse Worker
Educational Development Center
07.2018 - 12.2018
Call Center Representative I
Pacesetters
02.2018 - 07.2018
Customer Service Representative
MAPFRE Insurance
04.2013 - 06.2017
BBA - Recursos Humanos
IUTIRLA
Certified CDA
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