Job Search Status
Open to workDesired start date: Immediately
Open To Work
Claudia Thomas
Jonesboro,GA
Work Preference
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences. Dedicated employee with strengths in customer service, sales, and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2012
2012
years of professional experience
Work History
Cashier and Front End Supervisor
Kroger
Jonesboro, GA
10.2008 - 09.2011
- Processed returns and exchanges of merchandise in accordance with store policies.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained work area and kept cash drawer organized.
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers and answered any questions they had about the store's products and services.
Dietary Room Service Representative
Piedmont Fayette Hospital
Fayette, GA
09262011 - 05172023
- Delivered food items from the kitchen or restaurant to guest rooms in a timely manner.
- Confirmed orders for accuracy before delivering items to guest rooms.
- Delivered pleasant guest experiences with friendly service and caring demeanor.
- Resolved guest concerns and issues quickly and effectively.
- Verified that all condiments were included with each order prior to delivery.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Communicated effectively with kitchen staff regarding any changes or additions requested by customers during the ordering process.
Education
Associate of Applied Science - Hospitality Management
Monroe College
Bronx, NY06-2004
Skills
- Cash handling, POS operation, inventory management, order verification, customer engagement, customer service, sales transactions, problem solving, cash register operation, purchase assistance
- POS operation
- Inventory management
- Order verification
- Customer engagement
- Customer service
- Sales transactions
- Cash register operation
- Purchase assistance
- Problem solving
- Refund handling
Accomplishments
- Promise Champion360 award. I received 3 of this awards
Timeline
Cashier and Front End Supervisor
Kroger
10.2008 - 09.2011
Dietary Room Service Representative
Piedmont Fayette Hospital
09262011 - 05172023
Associate of Applied Science - Hospitality Management
Monroe College