Summary
Overview
Work History
Education
Skills
Timeline
Generic

CLAUDIA VELARDE

ROSWELL

Summary

I am qualified professional,

who would like the opportunity

to utilize the skills I have learned,

which would be beneficial to your company. I am willing to learn quickly to be able to assist and give the best customer service.

Overview

10
10
years of professional experience

Work History

Manager

MetrobyT-mobile
09.2015 - 04.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

High School Diploma -

Faith Christian Academy
2415 Florida St, Carlsbad NM 88220
11-2019

Skills

    Direct and oversee all operational aspects, including

    Distrubution

    Customer Service Sale

    Scheduling

    Training new representatives

    Keeping up-to date documentation

    Customer Service Sales

    Being up-to-date on latest cellphone technology and specifics

    Customer service

    skills to help customers identify plans that would best benefit them and their budget

    Troubleshoot issues with phone or plan

Timeline

Manager

MetrobyT-mobile
09.2015 - 04.2025

High School Diploma -

Faith Christian Academy